Just joined the 5020 club. Picked up a 5020ube-r from Visual Apex. I upgraded from an Epson 8350 that I had for about 4 years.
Upon first glance, it does look pretty incredible. Contrast and brightness seemed worlds better than the 8350 (although the bulb on my 8350 just died so I may be remembering the worst parts of it).
After a while though, I noticed that whenever I dealt with text anywhere (be it in the menus for the projector or the Xbox, DirecTV, etc), it seemed to be rather blurry. See the 2 attached examples (you'll have to click the thumbnails to see how bad it is). It almost gave me a headache looking at it, almost felt like that's what things are like if I take out my contacts. Those pictures are with a Canon 7d and 100L Macro on a tripod, 1/30s, ISO400, f/8 with MLU and a delayed shutter (in other words, no blur is from the camera itself).
Fiddled around quite a bit with focus on the projector as well as panel alignment, but it seems no matter what I do, nothing can fix it. I certainly don't remember text being like this on the 8350, so I don't think my expectations are really out of line. When I was screwing around with the alignment, all the test lines always seemed to have a halo around them as well.
Does anyone have any suggestions? Should I be calling VA or Epson for a replacement unit? For what it's worth, the box arrived pretty dinged up, as if it had suffered a drop somewhere during shipping.