Epson 5020UB Owners Thread... - Page 45 - AVS Forum
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post #1321 of 1338 Old 10-05-2014, 12:04 PM
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What is everyone using for a ceiling mount? I need to be as tight to te ceiling as possible.
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post #1322 of 1338 Old 10-05-2014, 12:14 PM
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Really like this http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

Solid build quality and good adjustability. Tried one from Monoprice and that was garbage.
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post #1323 of 1338 Old 10-14-2014, 08:36 PM
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After 1 year and 10 months of no problems with my 5020 I am now getting the two red blinking lights of death, the projector will not turn on. I called Epson support and they're sending a replacement. The blue status light is off while the temp and lamp lights blink red. I'm not sure what that exactly is but apparently it's nothing they want the consumer to handle. Keeping my fingers crossed that the replacement has no issues.
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post #1324 of 1338 Old 10-15-2014, 07:55 AM
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Originally Posted by jpappas View Post
After 1 year and 10 months of no problems with my 5020 I am now getting the two red blinking lights of death, the projector will not turn on. I called Epson support and they're sending a replacement. The blue status light is off while the temp and lamp lights blink red. I'm not sure what that exactly is but apparently it's nothing they want the consumer to handle. Keeping my fingers crossed that the replacement has no issues.

How many hours did you have on your 5020. Thanks
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post #1325 of 1338 Old 10-15-2014, 08:45 AM
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Since the projector won't start I can't exactly check the number of hours but my norm is very light usage. I tend to watch a movie with friends once a week like clockwork, then on occasion I'll watch another one that same week. I'd estimate a total of 300 hours minimum to 400 hours max. I'd be very surprised if it was higher than that.

When I bought the 5020 back in early 2013 it immediately had a problem and I quickly replaced it then. So this one itself is a replacement but it's been rock solid until now.

When I called and they verified my registration they immediately setup the replacement shipment, no questions asked, that's really good service. On the other hand it's worrying that this is the second time in just 22 months that I've needed to do this! My old InFocus Screenplay 4805 has got many more years on it and never had a problem.
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post #1326 of 1338 Old 10-19-2014, 03:50 PM
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Well my projector just died today. Probably about 500 hours. 2 blinking lights of death. I sure hope this isn't like my Xbox 360 all over again. For $2500 that thing should last a lot longer. I don't care how they are willing to fix or replace it if this fix is only going to last one more year and move me outside my warranty window.

Theater Build thread here

Last edited by dbldown768; 10-19-2014 at 07:59 PM.
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post #1327 of 1338 Old 10-19-2014, 07:57 PM
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post #1328 of 1338 Old 10-20-2014, 07:53 AM
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Originally Posted by dbldown768 View Post
Well my projector just died today. Probably about 500 hours. 2 blinking lights of death. I sure hope this isn't like my Xbox 360 all over again. For $2500 that thing should last a lot longer. I don't care how they are willing to fix or replace it if this fix is only going to last one more year and move me outside my warranty window.
I totally agree. Epson Support sent my replacement by FedEx last Friday, everything looks good so far. But this is my 2nd replacement/refurb in less then 2 years. Does anyone have info on how Epson handles this situation once a customer is beyond the original 2 year warranty? I assume they start to charge for the replacement service and I'm curious how much that might be, as I have a strong feeling this is something I'll be running into again.
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post #1329 of 1338 Old 10-20-2014, 10:18 AM
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Quote:
Originally Posted by jpappas View Post
I totally agree. Epson Support sent my replacement by FedEx last Friday, everything looks good so far. But this is my 2nd replacement/refurb in less then 2 years. Does anyone have info on how Epson handles this situation once a customer is beyond the original 2 year warranty? I assume they start to charge for the replacement service and I'm curious how much that might be, as I have a strong feeling this is something I'll be running into again.
Most electronics warranties cease at the end of the original warranty period even if you received a replacement unit. What you might be able to do is negotiate with the customer service folks and get them to sell you an extended warranty assuming you didn't get the extended warranty up front. I did this with my Samsung plasma: It wasn't cheap but it certainly was cheaper than a new plasma and, like you, I had no confidence that the replacement units were going to last. With so many components sourced in China nowadays, I think it is hit or miss with part quality and longevity. For this reason, I find myself buying extended warranties now when I hardly ever did (buy them) in the past.
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post #1330 of 1338 Old 10-22-2014, 07:10 PM
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OK I just got my referb today. Seems OK. The outside had some marks on it. I know my original unit is in mint condition, except for the part that it doesn't work. I also found it funny the one that was shipped to me had the lens cover open and no padding around the lens to keep it in place during shipping like when i received my unit new.

What is the best way to test this thing out? Any recommendations? They suggest it comes with a new bulb but who knows

Theater Build thread here
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post #1331 of 1338 Old 10-22-2014, 10:48 PM
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Mine has what appears to be dead pixels, 2700 hours since jan 2013. Epson is sending a replacement.

Thinking about selling the new replacement projector and "downgrading" to a tv.

If anyone is looking to buy a 5020, let me know I also have a 92" black diamond zero edge 1.4 screen. Located in Los Angeles.

But speaking of replacement, does anyone have a burned out bulb/lamp I could get/buy?

Last edited by mhariush; 10-25-2014 at 12:09 PM.
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post #1332 of 1338 Old 10-23-2014, 05:31 AM
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I've also thought about selling this unit, losing some money and switching to the Panasonic 8000. Any thoughts on if that device has problems.

Theater Build thread here
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post #1333 of 1338 Old 11-23-2014, 06:26 PM
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Dust Blobs Gone

Call me paranoid but I've gone through 5 of these units two for sure from panel alignment
and focus issues the last couple had bad dust blobs and panel alignment and a few other issue
No 5 is perfect panel & image bang on .


I thought I would try and make a case to help reduce the dust, don't get me wrong we don't live in a dusty environment but with wall to wall carpets a few throw shag rugs 1 big dog two punk ass kids & two dysons and we wonder how the dog even has hair left
I still have a few things to do to this case like hook up a 12 volt trigger relay so when I turn the projector on it turns the fans on and where the exhaust exits..
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post #1334 of 1338 Old 11-23-2014, 07:27 PM
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I will take one in black. Nice job on it, is it loud?
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post #1335 of 1338 Old 11-23-2014, 11:42 PM
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I will take one in black. Nice job on it, is it loud?
Thanks for the comp,,its actually quieter than before. but just in case I picked up some sound dampening panels
12 x 12 peal & stick wont be needing them


black is the color that it was to be painted until someone mentioned paint it blue it will match the paintings and pillows.. god...
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post #1336 of 1338 Old 11-24-2014, 03:19 AM
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Thanks for the comp,,its actually quieter than before. but just in case I picked up some sound dampening panels
12 x 12 peal & stick wont be needing them


black is the color that it was to be painted until someone mentioned paint it blue it will match the paintings and pillows.. god...
If you built that from scratch that's pretty impressive, however I'd still paint it black. It looks too industrial being blue.
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post #1337 of 1338 Old 11-24-2014, 12:17 PM
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Which OTA Tuner to Use

I just purchased a Epson 5020 and love it so far. Little concerned after reading some of the posts here about issues but so far the projector seems great. I wanted to pose a question to the owners to see if anyone is using a OTA Tuner to watch TV shows (Mainly sports) We cut our cable a long time ago and only use a OTA antennae and would love to get the projector hooked up to watch some football games. Any recommendations of tuners that work well with the Epson?
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post #1338 of 1338 Old 11-25-2014, 07:14 PM
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If you built that from scratch that's pretty impressive, however I'd still paint it black. It looks too industrial being blue.

I think what you did with your 5010 was pretty cool not to many people would attempt that
as for scratch picked up two pieces of metal and 1 Magnum 30" Bench Top Metal Brake works good on 18 gauge metal , few bends and some tac welds, no welder just use pop rivets with aluminum angle have the 12 volt trigger relay working now turn the projector on the fans go on
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