I've had my Epson 5020UB since Dec 2012. Basically love the unit. Beautiful color. I keep it on THX. Pixel alignment was a little off, made some minor alignment changes. No problem. Movies look fantastic!
I usually watch about an hour each night (more on weekends). I have a dedicated projector room that I built and all that stuff.
Anyways, I go to turn the system on last night and the projector wouldn't fire up. Thought the harmony remote might have missed the signal. Nope. I get closer to the unit (ceiling mounted) and see two Blinking red lights on the unit near the blue power button. So, I go to Epson.com, quickly download the manual, look for troubleshooting and find that basically, if it does not restart after pulling out / putting in the main power cord and then restarting, it needs to be replaced. I checked the filter and it was perfectly clean.
I called Epson using a direct line listed in the manual, got to service quickly and ultimately determined within a few minutes that YES, it will need to be replaced.
Should be in on Monday (damn, will miss Bruins / Penguins on the Epson Sat. Night!!!). Got a temporary charge for 2400+ on my card (need to return the old unit within 7 days) that I don't want but that's understandable as a policy. No issue there.
Anybody else have this issue?
How was the replacement unit for anybody who had to return there's?
Any idea if it was new or a refurb?
Damn. Fingers crossed.