Optoma HD131Xe, HD (1080p), 2500 ANSI Lumens, 3D-Home Theater Projector - Sub $800 New Budget King? - Page 97 - AVS Forum
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post #2881 of 2885 Old 09-11-2014, 03:30 PM
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Originally Posted by agent8 View Post
I am using an Elite 100" spectrum screen. Works great.

I also went ahead and got the bluetooth emitter kit from 3-d corp and it works AWESOME! I didn't want to say anything until I won the auction in case other people bid on it and until I reviewed it. I got the kit for $99 and it comes with 2 pro 5 glasses. The 3-d compared to the dlp link is night and day. No crosstalk and they stay perfectly in sync. I highly recommend them. My wife has a hard time seeing 3-d but with this kit, she saw it right away and was blown away. Thanks B15nut for suggesting them!

As far as a mount, I bought a cheap universal one on Amazon. (http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1)
I hated it as for setting it up but once that's done, it's fine. Took some work getting the legs right and I had to invert them but it stays put. If you don't need to adjust it often, I would just get a cheap one.
Thanks for the information
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post #2882 of 2885 Old 09-11-2014, 03:35 PM
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Hi
I feel stupid! I filed RMA for my projector (due to uniformity and a flickering color) and got the RMA number in my email
But I don't know what to do with it Do I have to print it and put the label inside the box? Where to ship it? UPS or USPS? I'm under warranty, Do I have to pay for the round trip? Do I need to write optoma address or the RMA's number will be enough?
Didn't RMA before (I'm not from US but my friend there have my projector) so any detail will be helpful
just send that email to your friend he might know what to do..

but you can find the details here http://www.optomausa.com/support/rma/.

You are done till step 3.. just need to do step 4.. shipping address is in the pdf file which they send you from step 3... yes place the print out the pdf file inside the box....

while shipping out it is on us.. but after repair optoma will pay for shipping and send it back to us..

hope that helps..
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post #2883 of 2885 Old 10-13-2014, 02:36 AM
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I returned my projector (HD131xe) to optoma for unifromity issue & color flickering , they recieved it on 19 September , to this day still they did not fix it, talked to them by phone they said they waiting for a part << I supposed its a DMD chip and they don't know when it will arrive!!
I don't know what to do, Can I force them with another option? Is there a deadline for RMA service?
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post #2884 of 2885 Old 10-15-2014, 03:09 PM
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All you can do is jump on them and tell them to either fix it in the next couple of days or send you a new one or even a refurbished one. These companies always have refurbished models.
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post #2885 of 2885 Old 10-17-2014, 08:47 AM
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Quote:
Originally Posted by ameer View Post
I returned my projector (HD131xe) to optoma for unifromity issue & color flickering , they recieved it on 19 September , to this day still they did not fix it, talked to them by phone they said they waiting for a part << I supposed its a DMD chip and they don't know when it will arrive!!
I don't know what to do, Can I force them with another option? Is there a deadline for RMA service?
I had the same issue with their support, thankfully I had a spare projector (my old Mitsu) to hold me over. Was about 5 weeks from when I shipped it to when I got it back.
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