Projector wont come on - AVS Forum
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post #1 of 4 Old 08-26-2013, 11:14 AM - Thread Starter
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Hi new owner her. When I attempt to turn my 5020Ub on it will not come on. I have to get on ladder and uplug power for 10 seconds then it will turn on with the remote. Very frustrating!

Does anyone have any ideas or advice on how I can get this fixed?

Thanks!
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post #2 of 4 Old 08-26-2013, 11:33 AM
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The 5020 is brand new - Call Epson! They will take care of you. This type of issue should never exist and it sounds like a bad projector off the assembly line or damaged in shipping. Happens, but just make a couple of phone calls and it'll be resolved.

AV Integrated - Theater, whole house audio, and technology installation in the Washington DC metro area.
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post #3 of 4 Old 08-26-2013, 12:25 PM - Thread Starter
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Thank you! Would you happen to know a good number? I've called the one on the site but can't seem to connect.
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post #4 of 4 Old 08-26-2013, 05:27 PM
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I don't know personally, but this is the number from this page of their website...

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&category=Products&infoType=Contact&oid=218316&prodoid=63095126

(562)276-4394

6AM to 8PM Pacific Time

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