I just got my brand new W1080ST from Amazon on Monday.
Haven't unpacked it yet.
Still waiting for some other stuff to arrive for my HT.
Your problem makes me very leery, about doing any type of firmware update.
Are there any mandatory updates, that must be performed right out of the box?
Benq W1080ST DLP 3D Projector
Sony BDP-S5200 3D Blu-ray Player
Denon X4000 Receiver
Pioneer SP-FS52 Tower Speaker x 4
Pioneer SP-C22 Center Channel Speaker
PSA XS15se Subwoofer x 2