AE200 Dead Pixel - AVS Forum
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post #1 of 26 Old 11-06-2002, 10:57 AM - Thread Starter
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I just received my AE200 but it has one dead blue pixel. Would you return it? Or just live with it? It may come back with more than one dead pixel next time. How much does it cost to ship it back ans forth, how long does it take?


Thank you in advance.
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post #2 of 26 Old 11-06-2002, 11:09 AM
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I just received mine with the same issue.

Mine doesn't act like a completely dead pixel. When I turn on the projector it isn't there. It only appears after it warms up a little. Also, it is roundish with a hole in the middle if that makes since. I am hoping that it is just dust on the panel.

I am keeping mine because it is about 80 bucks each way to send it back and the blue pixel doesn't bother me. It has also decreased in brightness over the past week, so I would give it some time.

I think there are several people here that are living with a few of them. I guess it is one drawback of the technology. LCD was the only way for me, DLP gives me headaches.
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post #3 of 26 Old 11-06-2002, 11:16 AM
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I just ordered my AE300 from Japan... Does anyone know if there are retailers or online stores that will open the projectors to check for dead pixels before shipping?

I was just wondering... My fingers are crossed!!!!!!
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post #4 of 26 Old 11-06-2002, 11:27 AM
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TRY THIS:
http://www.avsforum.com/avs-vb/showt...hreadid=139111

If you have a blue dot, use yellow tape/paint
If you have a red dot, use cyan tape/paint.
If you have a green dot, use purple or magenta tape/paint.
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post #5 of 26 Old 11-06-2002, 12:33 PM - Thread Starter
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The yellow tape works great:) But now I see the tape during bright scenes. Any way to fix that? Thanks again.
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post #6 of 26 Old 11-06-2002, 12:37 PM
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White-out :)
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post #7 of 26 Old 11-06-2002, 12:40 PM
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Easy, take off the yellow tape! ;)

Quote:
Originally posted by DVDer23
The yellow tape works great:) But now I see the tape during bright scenes. Any way to fix that? Thanks again.
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post #8 of 26 Old 11-06-2002, 12:54 PM
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Try different shades of yellow highlighters...
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post #9 of 26 Old 11-06-2002, 02:29 PM
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I got the AE-300 with 2 dead pixel, one is more clear (blue) than the other and I have return it to japan for replacement, hope that the new one don't have dead pixel'es.

I cost me $65 to japan and return is $110.

Because of the deal pixel policy I sent it return otherwise I would have keept it :D

At the momment it is stockt at the japan tax people, so I hope there will release it in few dayes.
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post #10 of 26 Old 11-06-2002, 02:42 PM
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I don't think there's that many that have stuck pixels. In the three AE100's I've had only the first one had a stuck red pixel. IMHO it's unwatchable, you spend to much time looking at the flaw.

I'd send the PJ back, these came in at bargan price to start with. Money wise you're still ok. How many times did you blow a couple of hundred at a craps table etc.

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post #11 of 26 Old 11-06-2002, 05:07 PM
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I think that some people are crazy for spending in upwards of $150 for one lousy pixel on a panel. I think that this pickyness really takes away from the reason for buying one of these machines in the first place. To watch movies. If you actually watch the movie and stop looking for imperfections, you may come to love your projectors more. My ae-100 also has dead pixels and none of the people who have watched it other than me have ever seen one unless I walk them up and show it to them. I say unless it really drives you nuts, keep the one you have.

just a thought

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post #12 of 26 Old 11-06-2002, 05:24 PM
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Yeah but I had a bright red one right near the middle of the screen. Even my wife couldn't stand it. If you have a shot at getting a perfect one, why not. Resale value is affected also.

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post #13 of 26 Old 11-06-2002, 07:03 PM
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That's a good point. That doesn't really apply to me though. I plan to use mine untill it dies. By that time,(next year), the technology will be better and I can get a new one. Good point though.

brian

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post #14 of 26 Old 11-07-2002, 01:59 AM
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Even one dead pixel is too many! I had an LC75U which had over 10 dead pixels ... sent it back and got a new unit. The new unit "only" had 3 dead pixels so I also sent it back. The dealer told me that he would send me a 3rd new unit but I told him to forget it and accepted a refund (with a restocking fee).

Prior to receiving both units, they were tested by the dealer. On the first unit, the stuck pixels would not be visible on the panel tests. The second unit was fine at first but then the pixels appeared after 15 hours of use. Asking your dealer to test the unit before shipping doesnt mean that you will get a flawless unit.

I for one will not buy into digital projectors until the defective rate is improved. So far I have had a 100% defective rate with them.
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post #15 of 26 Old 11-07-2002, 07:25 AM
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Do Epson LCD panels (I believe they provide Panasonic with LCD panels) have a dead pixel problem more than others?, Ive seen quite a few posts about dead pixels on a lot of Panasonic/Epson threads.
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post #16 of 26 Old 11-07-2002, 09:26 AM
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jrwood,
I think your seeing allot about this two projectors because there hot and there is just so many of them out their!
If you do a search you'll see dead pixel problems with every maker.
I for 1 have a panny LCD projector with no dead pixels and I've owned it for a year now!

gusx,
I think even one dead pixel is two many and I would of sent the first one back too. But the 2nd one I think I would of contacted the Panny Zip program (zero dead pixel policy ) and gave it to them. Not only would you have gotten a perfect one back you would have had a loner to use in the meantime and this would be done all free of charge!! even the shipping! If it ever happens again within the next three years they fix it for free.

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post #17 of 26 Old 11-07-2002, 01:50 PM
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After having to send an AE(x)00 back to Japan for dead pixels has anybody ever recieved a second one back with dead pixels? If the second one has dead pixels can you ship it back for a third and so on? Does anybody know their policy on that?

Thanks,
Brent

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post #18 of 26 Old 11-08-2002, 01:33 AM
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Quote:
Originally posted by ddog
But the 2nd one I think I would of contacted the Panny Zip program (zero dead pixel policy ) and gave it to them. Not only would you have gotten a perfect one back you would have had a loner to use in the meantime and this would be done all free of charge!! even the shipping! If it ever happens again within the next three years they fix it for free.

ddog!
Too bad they dont offer that service in Canada :(

However, I have heard of others that have had great service using panazip.
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post #19 of 26 Old 11-08-2002, 03:39 AM
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I would just live with it, I couldn't justify sending it back for a couple of hundred $.. just for one stuck pixel.
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post #20 of 26 Old 11-08-2002, 04:20 AM
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Quote:
Originally posted by tbusquet
I would just live with it, I couldn't justify sending it back for a couple of hundred $.. just for one stuck pixel.
Do you have any dead pixels on your projector? Just having one is worth sending it back (if its visible ofcourse) ... after a while you just end up looking at the pixel instead of the movie. Whats the point of paying that much money for a defective product? If you have a warranty, its worth using it.
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post #21 of 26 Old 11-08-2002, 12:05 PM
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PanaZip does not specifically cover pixels issues... it is a case by case basis as per the dealer. I have seen very few DOA pixels show up more than 30 days beyond ownership. Most are evident right out of the carton... in that case... the unit is treated as a DOA unit. Espon and Sony have the same issues regarding manufacturing... on the whole... Epson's panels have far fewer defects than Sony panels. There is also information now coming into play regarding " panel life" just as it is an issue with Plasma & LCD Displays. I have heard rumblings from manufacturers using Sony's newer LCD panels ( lower end .7 and the new cheap 1280 x720 panel) that they begin to degrade in as few as 2000 hours.... about a third of what Epson's rated life is. FYI....No one speaks of it, but TI DLP chips have chipset lifespan as well... although you won't ( or can't) get anyone to provide that information.
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post #22 of 26 Old 11-08-2002, 12:40 PM
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I wouldn't want a visible dead pixel either. I don't think people should have to stand for that. It is a defect and I for one don't believe people should pay top dollar for defective products.

ROB
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post #23 of 26 Old 11-11-2002, 04:04 AM
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pocketdata: It might be a dead sub pixel. I had a few of those on my first defective projector.
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post #24 of 26 Old 11-14-2002, 05:05 PM - Thread Starter
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I sent the projector back last Friday and received the new one today. No dead pixels:) at least not yet. So I am very happy sending it back and getting it back in less then a week is remarkable.
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post #25 of 26 Old 11-14-2002, 08:09 PM
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Pocketdata: I get one green pixel (Lower Left corner) but only when I use TheaterTek .... and only with about half of the DVDs I have played. Could your pixel be a related to something similar?
-Michael
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post #26 of 26 Old 11-15-2002, 02:52 AM
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Having a dead pixel is like marrying a beautiful woman with a huge nose. You always know it's there, and most everyone else does too...
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