Sony Dead Pixel Policy in Europe ? - AVS Forum
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post #1 of 2 Old 11-16-2002, 03:44 AM - Thread Starter
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Anyone have experience with Sony's Dead Pixel Policy in Europe ? Is it the same across Europe or different per country ?
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post #2 of 2 Old 11-16-2002, 04:19 AM
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Im not sure about other countries but in the UK the official line is a single dead pixel in the middle box is sufficient to permit an exchange. In the surrounding boxes a total of one dead pixel is acceptable in any one box. However, two dead pixels side by side ANYWHERE on the projected image would be accepted for replacement..

Over the last year Ive only come accross these two posts on our UK who complained about dead pixels on their 11HT. They both bought from the internet so the ecommerce retailer would of been relying heavily on the response of Sony UK I presume and . They seemed to get a replacement just with 1 dead pixel. Its always a good idea to check with your dealer though imho as every projector manufacturer seems to have a different dead pixel policy in different countries.
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