Good luck with SECONDACT!!
It's funny after reading the last post from secondact, How they seem to want to work with you...NOT SO!!!
Being a newbie with my first HT set up and not wanting to miss out on a good deal, I ordered the VP4001 on Monday Sept. 24. I then did my homework and came with the unfortunate conclusion that the VP4001 wasn't going to work with my set up due to the short throw ratio.
SHAME ON YOU SECONDACT!!!!
First, welcome to the AVS forum .
There is allot of great guys and gals sharing VALUABLE information to read in here.
Sorry to hear about your situation after your pick of choice for a projector .
I have read many if not all the VP4001 threads and it has been mentioned many times that this particular Maratz Projector is indeed A short throw unit.
Also In many threads regarding newbie's first purchase's most people will tell you to make sure you check the specific throw calculates and make sure the specs will fit your need's.
as to shopping on line for almost anything ,great deals are to be had. but so are chances and fees for items ordered incorrectly .
Shipping and the peoples time that do it does not come cheap.
And to be fare secondact has publicly shared all fees regarding shipping and restocking.
no company can make everyone happy all the time but it is a two sided street.
During my search for a new projector I had MANY question to ask as to make sure the specific pj would fit my needs .
I have spoke to Mark from secondact many time on the phone and I must say he seam's to be one honest stand up guy. He answered all my question and if he didn't have the answers he always got back to me in a timely fashion with the answer and not once did Mark ever push me into a sale.
Also I was very excited to see secondact offering great products at more then fare prices and taking the time to answer question in the forum .
Again I'm very sorry to hear about your situation but you need to ask yourself who really is responsible for your recent misfortune.