Having worked there for a year and since moved on, i can tell you that their approach to everything is totally revolutionary for the CE space.
THey have designed the products with the robustness and behavior of true enterprise equipment. Mike was one of the founders of NetApp and also founded (now) Bluecoat. WHen they started designing the system, everybody who was a part of the team had an enterprise pedigree. not a CE person to be found. and honestly the greatest friction was when CE people told them what they were doing wrong and how they needed to change it for this market.
THey did nothing of the sort and while there are some who may not like some features, or feel that other features need to be there... K has proceeded along building the best product in this space. Bar none. nothing can touch it for reliability, feature set, robustness, nothing.
And even beyond that, what they have done with the touch panel design has also really been fantastic. i will not call it revolutionary as there are a few designers out there doing similar things, but most do not.
K has made a great product by radically focusing on who their customers are and designed what they need. Sure there may be more stuff they want, but those are just features to add down the road.
Now for me, all i can afford is an Apple TV, but even it looks like a K.
just hanging out, rollin with the flow.