**Official EMP Owner's Thread** - Page 139 - AVS Forum
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post #4141 of 4145 Old Today, 07:32 PM
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Originally Posted by Elihawk View Post
Napski, wait and talk to EMP, but the way they pack their boxes, I would be real suprised if the speaker is damaged in any way.
I actually found another hole on the other side of the box just now that I didn't see. That one I can put my fingers in and touch the speaker again. Damn.
I will speak to Emp Tek on Monday since they are closed.

They have had excellent customer service up until this point, so I have hope
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post #4142 of 4145 Old Today, 08:15 PM
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Quote:
Originally Posted by Elihawk View Post
Napski, wait and talk to EMP, but the way they pack their boxes, I would be real suprised if the speaker is damaged in any way.
Seconded, what I received from EMP was VERY well shipped. Wouldn't be surprised at all if the speaker is in perfect operating and cosmetic shape.

AVR - Denon AVR-X1100W
Mains - RBH R5Bi
Center - RBH R5Ci
Sub - Outlaw Audio Ultra X-12
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post #4143 of 4145 Old Today, 08:31 PM
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Quote:
Originally Posted by napski View Post
I actually found another hole on the other side of the box just now that I didn't see. That one I can put my fingers in and touch the speaker again. Damn.
I will speak to Emp Tek on Monday since they are closed.

They have had excellent customer service up until this point, so I have hope
Ask them to add an extra box if they can and switch to UPS or someone else. It looks like Fedex in your area likes to hit boxes.
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post #4144 of 4145 Old Today, 08:41 PM
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What are people using to mount their centers to the wall? I have the R5Ci. Suggestions and pictures welcome.

AVR - Denon AVR-X1100W
Mains - RBH R5Bi
Center - RBH R5Ci
Sub - Outlaw Audio Ultra X-12
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post #4145 of 4145 Old Today, 08:50 PM
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They're going to ask you to take the speaker out and inspect it. Just do it now. No point in waiting really. You have proof it was boxed that way. Hell, if you're that worried, which you shouldn't be with RBH's customer service, take a video to prove you didn't tamper with it while taking it out and inspecting it

Last edited by ousooner2; Today at 08:52 PM.
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Emp , Emp Tek , Emp Tek E10s Subwoofer , Emp Tek Ef30c Center Speaker , Emp Tek Ef30t Tower Speakers , Emp Tek E55tir Tower Speakers , Emp Tek Ef30 Bookshelf Speakers , Speaker Systems

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