Talk about personal service...there's this guy named Dennis Murphy who makes speakers and crossover networks that he sells, apparently one at a time, and usually to order. Heard about him? He does most of this marvelous engineering himself.
Well I took the leap after the CAF and bought his Philharmonic Slims off the floor at CAF. Well...not entirely true because I had really committed to them beforehand.
Well, the story all started when I originally showed interest in his speakers last month. Found him here on the Board. I told him I had a pair of 1981 Bose 601 floor standers that needed woofer attention after my 30+ years of "abuse", and that I was considering getting them rehpaired. I got a local estimate for $500 apiece for re-foaming and cleaning up the 4 8" woofers.
Well, I told Dennis the estimate, and he said that was a ridiculous price to pay. Dennis lives about a half hour away from me near DC. He actually drove over to my house to meet me and to assess the speaker condition knowing full well that my existing 601's might be restorable, and that he may well not sell me a thing.
Dennis came over, looked at the 601's and said he could take the woofers out himself and ship them to Parts Express for repairs. He did that...at his own cost at that point! I did nothing but sit and watch him go to work removing all the woofers.
Even before the woofers came back to him, I had already decided to buy his Philharmonic Slim, Jr's. after all the rave reviews here--no matter how the 601's would come back.
I heard the Slim, Jr's. for the first time at the DC CAF and was enormously impressed. Dennis drove up to my house today with a car full of speakers, and installed the repaired Bose 601 woofers and the new Slim, Jr's. from the show in our adjacent living room.
I'm sitting here enjoying the marvelous sounds bounding forth from both the Bose 601's (which should now last another 30 years when passed on to my grandchildren), and the unbelievable Philharmonic Slim, Jr's. now happily sitting in the other room fully balanced and personally configured by this guy, Dennis Murphy.
I am no expert on speakers but I can tell you I am one happy guy sitting here listening to my Bach and Beethoven classics as if I were sitting in the orchestra.
Back to Dennis. This guy must be the last engineer/musician/speaker designer/entrepreneur on earth who will pull ALL the stops out to make his customers happy. Of this I am convinced.
THANK YOU, DENNIS MURPHY for your so refreshing personal service and talents...and for your caring more about my music and making me happy than about making a new fortune--which you certainly could do!
Last edited by prestonrich; Today at 04:45 PM.