Originally Posted by dtc
I really appreciated what Audiogon has done for the community over the last decade. Without them, most people would have had a lot less opportunity to upgrade. Yes, they did a bad job on this update. But they still have far more to sell than other sites. I would give them another month and see where they are. Quite frankly, I am very able to find things I am looking for. Yes, I have had to change my search patterns, but the added functionality will be nice over time.
I understand that people are having problems with things like communications between buyer and seller. Unfortunately, some of the restictions apparently came about because of a significant number of sales being done privately without appropriate payment to Audigon. Unfortunately, not all users are honest.
Fell free to try another site. But, a little more patience may also be in order.
I just looked at the new items posting for today. They are 200 new listings. That is a month or more activity for other sites.
I hear ya.
But a couple of things, they should not have put up the site as what I can only describe as a beta test site for their customers. I appreciate them being here for the last 10 plus years too, but lest us not forget that they are in the business to make money, not solely for our convienence.
Like anything else when products are good and well thought out, people will "buy them" (or in this case use their site). When the product is not good, people will find alternatives, AND opportunist often will come up with a better product. Not saying that will happen in the case of AG, but it may and they might want to be a little careful.....
As far as the tightening of communication so they don't get ripped off. I would have been all for just raising their initial listing cost, and leave the buyer to seller communication the way it was. They complicated things even before the latest website move in my opinion.
When you restrict all communication through their website, that is a recipe for disaster on a few levels. Most importantly messages not being delivered etc. Over the years I have had many lost messages through them, luckily I could contact the buyer/seller directly. Now that is not an option. Managing a mail server especially one with these type of specifics is harder then one would think. I used to be a Sys. Admin for years, so I know. And the bigger it gets the harder it is to manage....
My advice at least on that particular front is to raise the initial list cost and simplify the rest. The more "Big Brother" you get about things the more the masses will resist, guaranteed!