My first Magnolia store experience - Page 4 - AVS Forum | Home Theater Discussions And Reviews
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post #91 of 92 Old 08-01-2012, 06:10 PM
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An article on Best Buy:

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post #92 of 92 Old 08-03-2012, 07:01 AM
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Originally Posted by Breako View Post

BB is closing stores, lots of them. Im guessing some day they will be gone like Circuit Ciy. Everyone better get used to seeing nothing live before buying and having no local store to run too in a pinch for something. That day is approaching for better or for worse.

Originally Posted by Breako View Post

...Drive the profits down tothe point they are forced to hire dirt cheap untalented labor by shopping online and then complain you are not happy with their customer service?? .

This market is definitely changing...Ten years ago the internet was a great placed to learn what was out there and then decide what to audition. Now it appears people look online and purchase speakers based on customer reviews, not realizing how subjective people's preferences are nor the motivation of various online opinions.

Unfortunately 9/11 hit when alot of the Audio stores were expanding to keep up with the revolution in HD technology and the advent of Home Theater, but people didn't have extra money to spend on a new TV AND top quality sound so they chose the former during this time period.

With the Credit Default Swap fiasco that happened at the end of 2008 only stronger and not-so-leveraged companies survived and even those had to cut costs and some got purchased by conglomerates...Now that BBY is losing market share to the internet and price is the major concern, it seems some companies are going almost strictly to the Internet model and relying on "Owner Feedback." This reminds me of why Bose mandated their systems be setup separately in a controlled environment, as not to be auditioned with other brands and salesmanship became a determining factor.

After being on these forums for the last 10+ years and seeing the number of folks buy speakers without auditioning grow, I can't help but think price is going to circumvent quality and there won't be much spent on Research and Development...In this environment, fanboy comments will be what drives sales and not critical listening experiences.
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