Would really appreciate some opinions\thoughts on this. I searched the forums for a bit but couldn't find an answer.
I recently purchased a new pair of speakers from a hifi specialist store and I am fairly certain the packaging had been opened and then resealed. Aside from this the speakers were well packed without any damage.
I now know this store allows returns on speakers based on the wrong colour being chosen or the speakers not sounding as nice at home as in-store, etc. And I read all the time on forums of stores allowing people to test drive speakers at home and swapping if unhappy.
Is it common practise in the industry to sell items like this as brand new? I have seen other stores sell brand new speakers with decent discounts if they have been returned by the customer.
When I got them home my fiancee was not happy with the color, so I called the store and they said I can swap them. Should I let them know I think the previous package was resealed and ask for a brand new unopened set?
I have been known to be picky with this kind of thing on large purchases, but to me brand new means my house is the first house the item goes to, and I am the first to open and use it.
PS: The irony in this situation is not lost on me, but it was the fact the speaker packaging had been resealed that spurred me on to ask for the swap. Otherwise I think I would have not asked, as I think if you choose the wrong colour that's your fault and I don't want someone to end up with a 'second-hand' item because of my poor choice.
Thanks in advance for your thoughts
EDIT: Sorry, that ended up a bit longer than I intended!