AVS Special Member
Join Date: Jan 2011
Location: Iowa City, Iowa
Mentioned: 1 Post(s)
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I hadn't read the updates on this thread...wow!
On the one occassion that New Egg shipped me a defective item, they paid the shipping for me to return it. Sure I had to wait for an RMA and sure it was a bit of a pain.
And lastly, maybe the "Customer is always right" philosophy can go hand in had with "You might be right, but if your complaint doesn't fit certain criteria, then you pay the return shipping" philosophy!?
Set up #1: EMP e5ti, e5Ci, and SLS Q line Audio surrounds, EMP 10i10i sub
Set up #2: Def Tech SM450, CLR2002, SLS Qline surrounds and Klipsch 12wD sub
Set up #3: JBL130, JBL120C and Klipsch synergy sub