Originally Posted by hidesertrat
I just read a lot of posts in the Pendragon Forum.
There are some unhappy campers there, freely venting about their experiences with Tekton's service level.
I ordered a pair of Lore's in Dec. 2012, paying up-front via Paypal. I was also given an unrealistic ship date. Had to become the squeaky wheel. Also heard all the tall tales about divorce, kidnapping, etc.
Finally received the pair of Lore's in January. I always had a nagging feeling that maybe I ended up with a pair that was hastily assembled and possibly not properly tested--although I have no proof of that actually being the case. I could write pages about how much I love the sound, although I could probably not find adequate words.
First drove them with a Pioneer VSX 915, then added an Emotiva UPA-700. Used the pre-amp outs from the Pioneer. Life was wonderful, until one of the Audax Gold tweeters blew up.
I emailed Eric to ask for a new tweeter under his 5 year warranty. His response was:"Bummer! 95% of the time this type of problem is a power exposure issue and burnt or open voice coils are not covered by warranty. The good news here though is that this is replaceable diaphragm tweeter. The simplest and fastest path here would be for you to order a new diaphragm from Madisound and make the swap."
So, now the alleged warranty turns out to be warranty at all? I wonder if the woofer is covered? The paint on the speaker cabinet? Maybe Eric would send you a new set of spikes, in the event the old ones get dull? Or offer to re-sharpen them?
Eric asked me to mail him the burned-out Audax coil. I threw good money after bad and priority-mailed it to him. I neve received a reply. As I removed the bad tweeter in order to install the new coil, I noticed that the black wire was on the plus terminal, and the red wire on the smaller minus terminal. I emailed Eric, asking him to confirm this was correct. I never received an answer.
I energized the input terminals on the back of the cabinet with a 1.5V battery, and used a volt meter at the tweeter connection to verify the polarity. Yes, black on positive was correct.
After fixing the tweeter at my own expense, I switched to running the front main Lore's with an Integra ADM 2.1. (105W/ch at 8 ohm) Wow! Lore's started sounding even better.
Then, on May 27, Both tweeters blew. The newly replaced unit, as well as the other original. At that point I emailed Eric. I told him that the best sounding speakers on the planet are of no use to me, if I cannot play them as loud as I please. I suggested to send me a pair of shipping boxes (I discarded my boxes early April), along with a prepaid Fedex label, have me send them back, give me a refund, minus his original $60 shipping--and we would part friends. He left me a voice mail, sweet as pie---no problem, whatever it takes to make you happy--refund, no problem--call me in the morning.
Well, by "the morning" next day I had a new email from him. He went into lengthy explanations of how many speakers he had built---how it is obviously a problem with my amps, etc. He did offer to let me ship the Lore's back to him at my expense, "for examination", with a vague promise to refund my shipping costs under certain coditions.
I called him, and we had a lively discussion. Eventually we settled into a congenial tone of conversation. I related to him some of the hi-end speakers I have had in the last 50 years. Also mentioned that a single woofer on a pair of Snell monitors I had in the late 80's was the only driver I ever blew up--ever-ever. Eric was thinking out loud to me. Suggested maybe a trade-up to Pendragons--but then said--no--bad idea--the Pendragon tweeter is even more delicate. He also mentioned he had a Pendragon owner who regurlarly blows up his tweeters--but "that man doesn't get as angry about it as you" --- and yes, he also admits playing his Pendragons loud. Comforting!
Lastly, I inquired if a x-over mod may be helpful. Eric jumped at that idea. Immediately mailed me two 8.2 uf, and two 3.3 uf caps, to replace the existing 10 and 4's, respectively. Supposedly that will reduce the tweeter output. As I was repairing the tweeter coils I took a closer peak inside the cabinets. X-over is mounted on a cross-brace just below tweeter level. No visible attaching screws--suspect the x-o board is glued to the brace. Emailed Eric with that question. He replied to call him. Have not yet called him. I suspect he will tell me to do the cap swap through the woofer cutout. Sorry--I'm talented, but have no experience building ships-in-a-bottle. Besides, do I really want reduced tweeter output? Did I not pay for the sound the Lore's have 'as-is" ? Besides, If I wanted to sell these, I feel that original state would be better than some hail-mary last-ditch effort capacitor modification. What do you think?
Any comments on the proposed mod are welcome. Anybody out there having similar tweeter issues?
I'm new around here---Is there a way to advertise a pair of Lore's for sale on this Forum? Any other advice?