Originally Posted by TomFord
Replied to this last night, strange it didn't post.
Damn, sorry to hear about that. Was really looking forward to the delivery. How long after you had it did it occur? Remember reading a post where I believe the same as you described happened when the member powered it up the first time. Did you get it through AV house on Amazon? If so, did you have any issues with the return. Just remembered I paid extra for an additional warranty plan which I'm very glad I did now. Hoping those were rarities.
Thanks for the information fellas. Best I've found in the little time I've had to look is 450 for the Q700 New, & 650 for the Q900 open box on accessoriesforless.com Need to do further research but they appear to be an authorized dealer of KEF and a few other great companies. Highly recommended taking a look on there. Believe the majority of the KEF products were "open box" & need to know what their description of it entails. Yet I'd be surprised if I could find a better price or better sounding new speakers than the Q700 for 450. Albeit I don't have a lot of experience in home audio, only car, yet being able to look around objectively, not having any loyalty or fondness for another company (which is a rare trait & one I wish I could utilize in more aspects) the quality & technology implemented in the Q series by KEF particularly the uni-Q appears appear to separate it from everyone else in that price range
Was the 2nd week, I gave it over a week at low volume control to break it in.
Then unplugged everything checked all the wires hooked it back up burning smell had stopped for a few days and then I noticed the sound of the sub sounded horrible!
And gets worse NXG has no contact line.. Just a email address.
I sent them 2 emails about issue never heard back as of yet.
And then I contacted the guy through Amazon who I bought it from.
He was very helpful being as its still under 30 day policy by Amazon to get returns.
When you smell things burning you start to question is my house going to catch on fire..????
Otherwise I think I would have been screwed!