Join Date: Mar 2005
Location: Seattle, WA / Canton, NY
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A few years ago I bought a pair of Infinity Alpha 50 towers from Crutchfield, when they came to me, I heard something rattling in the cabinet, and eventually pulled out a piece of internal bracing. While there little obvious damage to the box, and certainly no visible damage to the speaker its self. It must have come loose during shipping, I couldn't figure anything else out. Luckily Crutfchfield was GREAT about dealing with it (I mean, they even send you pre-paid return shipping labels from the start in case you are not happy) and I sent the speakers back without paying a cent for them.
I guess my point is, strange things can happen during shipping, its just a matter of who you have in your corner when something does go wrong.