Originally Posted by howzz1854
something unfortunate happened to my new refurbished L890s. i received the pair today with damages beyond belief. the front face cabinet on one is completely separated and sheered off from the body, while the other has a hole that goes through the cabinet. here are some pictures.
this is just too bad, i was really hoping that they would be in great condition. i am also a bit weary of JBL's refurbish packaging. it's not a retail box, but rather a brown box with a few pieces of foam inside insulating the speakers from the outside box. both grills also came damaged, in which the attachment feet for the grill were snapped.
i am going to attempt to return/exchange them and see how that process goes.
will update more once i have more info.
Oh man, that hurts to l@@k at those JBL L890's RIP..........
I feel for ya. Hope JBL/you can find another pair.
Reminds me of this
When I recently purchased my JBL LS series speakers. I was on pins and needles. Waiting for them to be delivered safely without any damage.
Initially I had just ordered the fronts and the center before going to bed. Then I woke up an hour later. Thought what am I nutz. I can't pass up the deal on these speakers. Plus it will give me all matching same series speakers.
They only had 5 available. So 4 of the LS60's piano black speakers fell into the cart.
When the 1st batch arrived (center and fronts) they were delivered by my regular ups driver and a helper. They l@@ked like they were going to bustanutt (each front speaker is 80 plus lbs.)
I l@@ked the boxes over as the brought them inside. They were in pretty rough shape. With big gouges and tears in the boxes.
As they were leaving I said I'll see ya in a couple days. He gave me a blank stare. I said 4 more coming. Oh NO..........I said, yea i'm hoping they all arrive ok without damage. If just one is damaged. They all have to go back as there are no more available. As replacements. He smiled and said i'm praying for ya. Me too brother.
I was surprised when I opened the center and two fronts. There wasnt much packaging to protect them. Just a clear plastic bag covering the entire speaker. A foam support for the bottom and one for the top. Nothing but air protecting the entire front, back and sides of the speaker.
Luckly there wasn't even a scratch to be found anywhere.
The next shipment a couple days later of the 4 LS60. Those boxes l@@ked really really bad. I had him note both times the condition of the boxes.
I started with the worst box 1st. Phew, no damage, then the next,
next, last one. Unbeilable no damage. Not even a scratch in any of the piano gloss black cabinets.
Hope it all works out for you. The JBL L890 are VERY nice speakers. That is originally the series I wanted. Til the deal on the LS series came up.