The OFFICIAL JBL Owners Thread - Page 577 - AVS Forum | Home Theater Discussions And Reviews
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post #17281 of 17282 Old Yesterday, 05:29 AM
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JBL certainly doesn't package these for safe shipping. I have two 590s that I got from Amazon when they were running their big sale a year or so ago. They arrived with the boxes pretty tattered and one torn.

The delivery driver told me at the time of delivery that the box had been damaged in transit and that I could look at the speaker and reject the delivery if there was damage. We unpacked it and it was undamaged.

I never understood why JBL chose to ship the speakers with the feet attached. The combination of plastic feet and wood cabinet are just asking for damage by any pressure being applied when a box is tipped. Fortunately, I was one of the lucky ones with no cabinet or foot damage.

Here is hoping that JBL and the shipper don't start pointing fingers as to the damage. Who knows if it occurred at JBL or in transit.

I recently got a 520c when they went on sale from JBL. That speaker came well packaged and the box was spotless. Makes me wonder who is beating up these big boxes.

Hope the damage gets taken care of quickly. The 5 series speakers are gems.
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post #17282 of 17282 Old Today, 06:35 AM
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I was lucky to receive my 590s delivered via freight. They arrived in perfect condition. With freight shipping, the padding was sufficient since it's handled way less.
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