I am having an issue with my 2309ci and I've done the 3 or 4 resets and turned things off and on in the order suggested. the avr is reset but when i try to use the menu button to set things up, it turns the power off to the avr. The only things that seem to work are the Source knob. I am seeing an onscreen message only when the source is set to tuner and the station shows up. The standby power isn't working properly either, only the main on/off button.
I think if I can get the menu button to work with the on screen menu, I'll be able to navigate the rest of the set up. I've done it before, but recently moved and got a new TV and bluray and tried to add them to my harmony remote - things went south from there.