Originally Posted by BadMF222
Yeah, that's why I said it's not the optimal solution. if you need to assign audio to optical, then maybe your best bet is to exchange the receiver for a new one. I might consider that, since I have yet to hear anything from Pioneer customer support. The audio problem doesn't pertain to me though, since everything I have connected is through HDMI for both audio and video. Still, it's a potential annoyance for the future if I ever needed to assign audio. Let me know how it works out for you. It probably is a firmware issue, or maybe just a batch of defective units. Even though, that would be a really big batch of defective units across multiple model numbers.
So here is what I wrote to Pioneer, and what their response was concerning the power issue:
Inquiry Type:Warranty and Service Issues
Inquiry:It seems there is a general issue with the new receivers that Pioneer has put out, specifically the VSX-1019AH and the one I own, the Elite VSX-21TXH. For whatever reason, whenever the receiver has either been powered on or off for some time, it will not respond to power commands from any remote, be it the factory remote that comes with it or any universal remote such as the Harmony One from Logitech which I own. If you search all of the forum databases online for these two specific models of Pioneer, you will see many have this power issue. For some of us, the only way to remedy this power glitch is to turn KURO LINK on. Unfortunately, this is not the recommended setting to use if you do not own a piece of equipment with KURO LINK capabilities. That has somewhat fixed the power issue for some people, but it also disables certain capabilities that are needed in order to assign functions to the HDMI inputs. I have read several disappointing results when customers
have tried to contact Pioneer support on this issue. I, along with many owners of these Pioneer receivers, would appreciate a response on this issue. Many are contemplating returning their purchase and going with another brand because of this problem, as I am sure you can understand how frustrating it could be to have this power issue. Your response would be greatly appreciated, as I would really hate to return what is otherwise a great receiver and go with a different brand. Thank you.
Thank you for contacting Pioneer Electronics, Inc.
I'm sorry to hear the problem you are having with the receiver.
We have reported this issue to our engineers and they are currently working to provide a resolution to the problem.
Please make sure you have registered your unit, you will receive notification when the correction is announced.
Pioneer Support Group