Official Onkyo TX-SR707 Thread [No Price Talk] - Page 121 - AVS Forum
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post #3601 of 3618 Old 05-07-2014, 03:24 PM
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My brother-in-law said he again has no sound. I will contact Onkyo about a repair. Any suggestions?
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post #3602 of 3618 Old 05-07-2014, 07:41 PM
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Finally, onkyo replied me after 3 weeks, they will repair my receiver, but not reimburse me the $ 75 I paid at the workshop. I hope that the receiver will work at least another 4 years for my money back!

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post #3603 of 3618 Old 06-15-2014, 03:46 PM
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And anther one

Want to say I bought this in August 2009 or close to it. Just died today, no sound but all the inputs switch. I'm not sure if this is an HDMI board problem since the tuner doesn't work and that is all internal with no HDMI in or out.

There is no such thing as too much clean power.
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post #3604 of 3618 Old 06-23-2014, 03:16 PM
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Originally Posted by pclement View Post
My brother-in-law said he again has no sound. I will contact Onkyo about a repair. Any suggestions?
I was able to get a "one time warranty repair" for my receiver. The repair took two weeks and the receiver is back in operation. Seems to work fine and hopefully my brother-in-law well get many more years of service. Repairs were done by "Just Audio" in Baltimore, MD.
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post #3605 of 3618 Old 07-05-2014, 04:43 PM
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My unit has stopped recognizing remote control On (from standby) or volume control commands. Before I do a reset, anyone have any suggestions
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post #3606 of 3618 Old 08-26-2014, 05:26 AM
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Good news! I hope for most of you not too little too late though:

http://www.uk.onkyo.com/en/articles/...am-119261.html

Onkyo TX-SR707 Receiver, Sony BDP-S550, Chario Hiper 2000T fronts, Chario Hiper Dialogue Center, Monitor Audio RXFX Surrounds, Rel Quake 200E Subwoofer, Infocus X10 FullHD
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post #3607 of 3618 Old 08-26-2014, 06:42 PM
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Quote:
Originally Posted by Johan81 View Post
Good news! I hope for most of you not too little too late though:

http://www.uk.onkyo.com/en/articles/...am-119261.html

Here's the link to the US version:

http://www.onkyousa.com/Support/service_info.php
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post #3608 of 3618 Old 11-12-2014, 01:54 PM
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Thanks Johan, you just managed to save what's left of my evening. My unit just died. I remembered this thread, and was just searching for the reflow technique - but I found your tip. I registered my unit and now waiting for the box and labels.

I hope all goes well!
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post #3609 of 3618 Old 11-23-2014, 08:30 PM
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Well i finally went ahead and submitted for this repair campaign.

I'll let you all know how it pans out.
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post #3610 of 3618 Old 11-26-2014, 04:05 AM
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Back home again

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Originally Posted by DnDirk View Post
Thanks Johan, you just managed to save what's left of my evening. My unit just died. I remembered this thread, and was just searching for the reflow technique - but I found your tip. I registered my unit and now waiting for the box and labels.

I hope all goes well!
Allright, it is now back and I have a new HDMI board installed.. on one of the DTS chips there is this small "New" label. Although it kind of looks as if it is a used chip, it looks as if there is some rub on top of it were a cooling block could have been placed.. Saying that, I ordered some cheap Chinese aluminium heat spreaders to place them over any chip with a DTS logo on it.. just to be sure. I already put a big one from an old graphic card on the "ST" chip, couldn't hurt. Unfortunately I can't test it out just yet because we're in the middle of a move.....

Further then that, the standard UPS packaging and handling caused some bending of the speaker terminals. Unfortunately.
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post #3611 of 3618 Old 11-27-2014, 10:03 AM
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Ok, so my 707 qualifies for this... now the question... repair or go for the rebate on a newer unit.

I've not really been looking at receivers recently. What's the current thinking on the Onkyo units?

Carlos
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post #3612 of 3618 Old 12-03-2014, 02:46 AM
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Allright, got it back and at first it was OK. But since I was in the middle of a move I haven't been able to listen to anything else than the tuner, which was fine. Also I only hooked up two speakers.

But then, now I was able to reach for the CD player, connected it and it sounded like crap! (Mind you it was a modified Marantz). So I thought after 8 years it was fried, so I hooked up my cheap Philips Bluray player. Crap as well (connected by HDMI).

Ok then I hooked up my external DAC to the Onkyo, but sounded like crap on both line and optical.

What I mean by sounded like crap: the sound sounded oversteered by higher volumes, though I needed to turn up the volume by at least 0db output to get a reasonable volume. With heavy distortion, mind you.

Just got an email from Onkyo support to perform a factory reset (why, it is tested right?). But I will swap cables nevertheless and try....

Needless to say I am quite disappointed.

It is bizarre that my girlfriend's entry level Pioneer VSX415 which was about 200 euro's new, outlasted my former Marantz SR5600 (returned to the shop multiple times, lost track) and my Onkyo SR707.

So I will either go stereo again, or go "pro" level with seperate pre-amp and power aps. I do not mind spending some money, but it will have to LAST, at least for a decade. For the moment all I really miss is the HDMI switching because the Pioneer doesn't have it. It sounds WAY beyond expectation through my old BNS (Dutch) speakers so I can live with it for a little while.

I would be so grateful for the company who would focus on basics - good sound, power; excellent reliability for a fair price - and do not incorporate features I do not need, like mediastreaming iPod connectivity and stuff like that.
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post #3613 of 3618 Old 12-11-2014, 05:37 AM
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Okay.. receiver is back on it's way to Germany for another repair. I genuinely hope they will fix the remaining issue. So far, communication with Onkyo's customer support has been great.
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post #3614 of 3618 Old 12-18-2014, 11:31 PM
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Originally Posted by DnDirk View Post
Okay.. receiver is back on it's way to Germany for another repair. I genuinely hope they will fix the remaining issue. So far, communication with Onkyo's customer support has been great.
Got it back again and so far so good. Unit seems a little less hot, let's hope it will last!
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post #3615 of 3618 Old 12-18-2014, 11:40 PM
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Originally Posted by los View Post
Ok, so my 707 qualifies for this... now the question... repair or go for the rebate on a newer unit.

I've not really been looking at receivers recently. What's the current thinking on the Onkyo units?
Get the unit repaired and then sell it, get a receiver which has been discounted but check the reviews for issues.... If you want to go Onkyo, do it... but I am done for the moment.
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post #3616 of 3618 Old 12-19-2014, 07:44 AM
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Quote:
Originally Posted by DnDirk View Post
Get the unit repaired and then sell it, get a receiver which has been discounted but check the reviews for issues.... If you want to go Onkyo, do it... but I am done for the moment.
I've decided to send in for the repair and see what happens. I was pretty happy with that unit until it died and have been using for audio-only since.

Thanks for the replies,

Carlos

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post #3617 of 3618 Old 12-23-2014, 12:47 AM
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I've decided to send in for the repair and see what happens. I was pretty happy with that unit until it died and have been using for audio-only since.

Thanks for the replies,

Carlos
If you are happy with the unit, than you will be happy after the repair I guess

I have ran it through some heavy testing and it all works like a charm. I will add some additional cooling just in case, but it doesn't run as hot as before which adds to the confidence this unit will last longer than before.
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post #3618 of 3618 Old Today, 01:53 PM
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Just got mine back. Turn around in the USA is pretty quick (I put off sending it out for a few weeks) but they ship it with direct signature required. FedEx knocked on my door while i was still asleep on boxing day. Had to request it to be held at the nearest fedex office store.
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Onkyo Tx Sr707 7 2 Channel A V Surround Home Theater Receiver , Receivers Amplifiers , Onkyo Tx Sr606 Receiver
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