My Denon AVR-3310ci cannot access any network-related inputs (internet radio, Rhapsody, server files, etc). When I try to access any of the network inputs, the GUI menu pops up, freezes, and the top half of the GUI screen turns black. No error is displayed. It won't allow me to scroll thru the menu or make any selections. The only way to unfreeze the menu is to hit the "source select" button. I have no other problems with the receiver - only with network inputs.
I have the receiver hardwired to a switch via CAT6, which is hardwired to a Verizon FiOS router/modem. The receiver is assigned a valid IP address and can be pinged. The menu that pops up on the GUI does list my PC and other servers on my network - I just can't select anything due to it freezing up.
I tried updating the firmware (which seems to have updated successfully), but I still have the same problem. I've also tried temporarily deactivating the router's firewall and power-cycling the receiver. That didn't help either. All other 15 devices on my network are working flawlessly, including Logitech music servers.
Does this sound related to the NIC card issues other people have experienced? I have searched the thread and have not found this specific problem.
Thank you for your help!