Join Date: Apr 2009
Location: Rancho Cucamonga, CA 91730
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Sorry for any difficulties with any of our connectors. I'm going to report the looseness issue with the RCA connectors to our purchasing department to see if there's anything we can do to improve them. However, I will admit, the molded connectors on the RG59 cable are fairly generic and won't have a tight a grip as the compound connectors on our premium cables. If they are just not working out, you might give the premium cables a try. In the meantime, you might try the following tricks.
The main issue with using a thick gauge coax cable like RG59 with RCA's is that with bundled cables, when you bend the cable, one connection will put pressure on the adjacent connector causing them to pull out. One trick is to fold the cables over to create a turn rather than bending them side to side. This way, the connectors maintain alignment. Another trick is that since the cables are molded together, they can easily be pulled apart. Just pull back the retaining band and gently pull them apart, this will give each connector a little more independence of movement from each other and reduce the pull one applies on the adjacent connector.
With the banana plugs, folding the wires over as already suggested is a good idea. Another would be to remove the plastic polarity indicator bands and just relying on the markers on the speaker wire.
If the leafs become loose from repeated use, please use our online return system to request replacements. The banana plugs are covered by our lifetime warranty and we want our customers to remain happy with their purchases.
Same goes for all our other products. If it fails, let us know so that we can replace defective items and work on ways to improve them.