please dont start complaining about not posting in correct thread. i am posting it here as there might not be big change in the receivers models. please reply only if you wish to provide solution. actual forum is so old that i dont expect to get answer there.
i have harman kardon that i got from friend some time ago. it was working fine with only one issue. when i play apple tv via AVR247 and specifically netflix it gives me error that "your client is not HDCP compliant". so i thought to upgrade the firmware as it was still at the firmware of 2007 version.
i did upgrade successfully. guess what, after upgrade it does not give me any sound. apple problem is still there.
now i do not have any sound from the receiver. i tried different sources as HDMI, digital/optical and analog but no luck. i only get sound when i crank it upto full +10 db. the sound is so low that i cant hear it clearly even when sitting next to speakers.
i called audio tech and he told me that most probably that i have reset the settings, i did not save any settings as advised by upgrader as i was thinking these settings would be for radio stations.
would someone be able to help me? any similar experiences regarding this sound issue? what should i do?
HK dont have service centre in my city and asked me to ship it to their service centre and pay for shipping both ways. only shipping cost would be so much that i should be able to buy new receiver.
please advise, help, tips, etc.