First off I want to say that our ONKYO PR
-SC5507p worked flawlessly in every other area, function and aspect. Apart from the ongoing problems our ONKYO PR
-SC5507p had streaming any music content via the internet, our computer or from a flash drive directly connected to the unit through either USB port, the ONKYO PR
-SC5507p was the finest pre-pro we have ever had to that point.
From what I have been able to ascertain from numerous other 5507 owners, the music/audio streaming problem we perpetually experienced was a fluke and not a wide spread problem at all. To ONKYO's credit they made a valiant effort in trying to rectify the problem. Their repair facility originally spent three months trying to trouble shoot it and tried their best to locate and rectify the problem. Although they replaced the HDMI board they were unsuccessful in repairing it. After returning it a second time for the same problem the repair facility had it for almost two more months and then it was shipped from the repair facility back to ONKYO where their technicians also tried to repair it.
Yesterday (12/6/2011) I received a brand new ONKYO PR
-SC5508 from ONKYO USA as a replacement. Upon hooking all of the equipment and speakers up to the new unit, the streaming music feature via the internet and our computer worked FLAWLESSLY for the first time as soon as I turned it on (I am listening to Pandora even as I am typing this and it sounds glorious!).
My wife and I are very grateful to everyone at ONKYO and elsewhere for all that they have done in our behalf and I have the utmost respect for ONKYO as a company. They have honored their word, their warranty and their commitment to customer service and customer satisfaction. It is very rare, in today's world to find an electronics company that stands behind their products and respects it's customers like ONKYO has.
I whole heartedly recommend ONKYO receivers and pre-pros (our youngest son owns the new TX-NR809 and loves it). From what I have found, they continue to be on the leading edge of A/V technology and habitually offer their customers exceptional, feature laden equipment for a reasonable price. They also provide their customers with the greatest "Bang for the buck" out there (all one has to do is read Joe Rod's reviews to see what I mean.) and most importantly: they stand behind what they sell!
As for our new ONKYO PR
-SC5508; it sounds nothing short of fabulous! It is even better than the 5507p thanks to ONKYO's new Audessy MultEQ XT32 program and other refinements... Great job guys, keep up the good work!