New Onkyo TX-NR5008 & TX-NR3008 - Page 290 - AVS Forum
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post #8671 of 8671 Old 08-18-2014, 05:38 AM
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I purchased the Onkyo TX-NR5008 from Newegg in September of 2010 knowing that this receiver would deliver great sound for years to come. What a shocker when connecting the Onkyo TX-NR5008 no sound from my Martin Logan Aerius i's that I treasured for years. After thoroughly checking connections resetting the receiver I was persuaded by a Onkyo tech to drive it to the nearest shop for diagnosis. They kept the receiver a month and found no apparent problems. The receiver did work after connection. However I knew it had to be a problem. With the device working let well enough alone. However over the next few years I watched this forum and noticed the problems with the hdmi boards begin to appear. My problem began anew just about every 4 or 5 months no sound or intermittent audio. Finally no sound and greyed out menus started to appear. Which meant I could not conect to the internet or receive updates. This was insane. I called Onkyo which is now 4 years later and expected to hear the worse. To my shock and awe I was instructed to be patient while they would send me a postage free box to ship my unit to Onkyo for repair. I'm in a state of shock! Proactive customer service exists...will keep you all updated on the progression. Any comments with similar experience would be appreciated. Please keep the FORUM alive it is a major help. No problem is too small or too large that cannot be shared.

Last edited by jebbj; 08-18-2014 at 05:49 AM.
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