The "Official" Onkyo TX-NR808 Thread - Page 62 - AVS Forum
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post #1831 of 1839 Old 09-29-2014, 02:37 PM
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How did you get Onkyo to send you packing materials and shipping label? They told me I had to pay for my own packing and shipping, so I opted to forget it and bought a Denon instead. I still have my 808 and would consider sending it back they paid for it.
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post #1832 of 1839 Old 09-29-2014, 02:51 PM
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Originally Posted by blkspotted View Post
How did you get Onkyo to send you packing materials and shipping label? They told me I had to pay for my own packing and shipping, so I opted to forget it and bought a Denon instead. I still have my 808 and would consider sending it back they paid for it.
Have you been to this site?
http://www.onkyousa.com/Support/service_info.php#
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post #1833 of 1839 Old 09-29-2014, 03:06 PM
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No, I never saw that link.

I contacted them over a year ago. They took my info and approved the repair, but would not provide packing (I got rid of the box years ago. No space.) or shipping.
Looks like they will pay for it now (as of 8/2014).
They also made it clear that there was no guarantee with the repair and if they found something "else" wrong with it, I would have to pay for that.

BTW, from what I have read (here), the repair hasn't lasted for several people.

Thanks for the link. I'll give that a try tomorrow anyway.
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post #1834 of 1839 Old 10-05-2014, 06:53 PM
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Well, they shipped me the box in 5 days. Everything, including a return label and packing tape was included. I mailed it off Saturday. We'll see what happens.
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post #1835 of 1839 Old 10-12-2014, 12:11 PM
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I checked with FedEx. My receiver was delivered to Onkyo last Wednesday. I have yet to hear from them. Hopefully I'll get news this coming week.

Breaking News: I just checked the page and they have repaired my unit. It has a shipping number and is waiting to be picked up by FedEx!

Last edited by DougMac; 10-12-2014 at 12:20 PM.
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post #1836 of 1839 Old 10-17-2014, 02:45 PM
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Well, my receiver arrived Wednesday and I set it up in the Home Theater Thursday evening. Everything seems to be working fine. I was going to run Audyssey, but it sounds so good I'm going to wait.

I bought two external fans and placed them directly above the HDMI card. The unit sits in a rack whose back is in an 8x10 climate controlled storage room. There's a short shelf 4" above the unit, so the back half is open to the room.

I really hope this fix sticks. I'd like to get at least a couple of more years out of it. I may add external amps, but I've read that the chip on the HDMI board gets hot on its on.
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post #1837 of 1839 Old 10-17-2014, 03:22 PM
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Quote:
Originally Posted by blkspotted View Post
No, I never saw that link.

I contacted them over a year ago. They took my info and approved the repair, but would not provide packing (I got rid of the box years ago. No space.) or shipping.
Looks like they will pay for it now (as of 8/2014).
They also made it clear that there was no guarantee with the repair and if they found something "else" wrong with it, I would have to pay for that.

BTW, from what I have read (here), the repair hasn't lasted for several people.

Thanks for the link. I'll give that a try tomorrow anyway.
Used the link you provided. They sent all packing material and return label. I'll post when I get it back.
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post #1838 of 1839 Old 10-18-2014, 04:22 AM
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Originally Posted by blkspotted View Post
Used the link you provided. They sent all packing material and return label. I'll post when I get it back.
Glad I got you headed in the right direction. Hope the repair is successful.
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post #1839 of 1839 Old Yesterday, 06:51 AM
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Hi People!
Can anybody explain if it might be normal that putting the speaker crossover at e.g. 70Hz, the fronts already start to roll-off a lot earlier (above 100Hz....).
In conjunctoin with that, the subwoofer(s( already start losing output before the crossover point.
For example, if I want the subwoofer(s) to give straight output till 70Hz, I should put the crossover at 100Hz. This on it's turn results in a start of the main speaker rolloff way above 100Hz.

To me this does not seem OK. Found this out by measuring with REW and keeping in mind what a room can do to low frequencies.

Should I put the 808 on the side of the road and go shopping for a new one?
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