(Sorry for the repeat its not spam, I wanted to let people know so I've posted this up in a couple of the TX-NR X08 related threads)
I just had to post up, I bought my Onkyo TX NR 708 from a second hand business a couple of years back, I was great for a while, then I started to have the HDMI issues with it dropping the video image I worked around it using digital in and bypassing the whole HDMI thing, anyhow the other day the speakers just stopped working, tried all the turn off, unplug advise on here no change.
I did lots of research arriving me here, and I've figured I was suffering the same issues as many others, best approach was to just get it repaird out of warantee and suck it up.
On my way to getting it repaird, I called Australia's Onkyo Distributor to discuss the issue, when I spoke with them I was advised absolute amazment the Unit (in fact all the "X08" series) have extended warantee and all the issues I'm experiencing will be covered fully.
The represenative I spoke to Eva promptly sent an email authorising the full repair she SS'd me in too, I've since dropped it off for repair and am waiting egarly for it to be returned...
I had to post up, I was absolutely blown away with the professional high level customer service I received from the Australian Distributor Amber Technology, the exceptionl after sales service shown to me today by Eva has dramatically changed my recent views of Onkyo, I'd happyily purchase from a company whom for me at least, had gone well above and beyond what most others just wouldn't even consider.