The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK] - Page 790 - AVS Forum
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post #23671 of 23672 Old Today, 04:32 AM
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Originally Posted by jdsmoothie View Post
Try powering on the PJ first, wait a few seconds, the 4311CI, wait a few seconds, and then finally the HTPC. If no joy, then change the order up. Also give the HDMI HDCP reset a try as described in the link below. Note also the HTPC tips following the HDMI reset paragraph as well.

The 'Official' 2014 Denon "S Series" / "X Series" AVR Model Owner's Thread & FAQ
Thanks JD, but it looks like I will be giving you a call this morning, I tried all combinations of the reset and still no signal. I loved my 4311, it just did everything I needed. I guess I learned a valuable lesson to plug my backups in before I get all excited about everything else. Didn't really want to spend any money now on a new avr, since I have vacation coming up in 2 weeks, but will need to do something as I have a movie party planned, with the invites sent last week. I am looking forward to hearing what you can do for me.

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post #23672 of 23672 Old Today, 06:07 AM
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Originally Posted by jdsmoothie View Post
The 4311CI can only play what it receives. This is likely a Netflix setting issue so ensure Netflix is set to 5.1 and not stereo.
You're correct it's a Netflix issue; the only available audio option in the Samsung Netflix app is "English (Stereo)." Apparently Netflix is aware of the problem. Thanks.
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