Originally Posted by james138
I've been following this thread form awhile because i had planned on buying this unit but it seems like this thing is filled with bugs, does anybody have anything positive to say about this unit? I'd love to be convinced that this is worth dropping $2 grand on.'
Bugs? I am not really getting that impression, but it is still early. Not many 80.2's are out there yet. But, just to put this in some perspective for you, all prepro's and AVR's and BR players have bugs at all, even the highest, price levels. It is part and parcel of the digital revolution in audio, so from here on out, these consumer electronics products are going to more closely resemble PC's in terms of "bugginess". Are all the bugs out of the latest release of Microsoft's Windows 7? No way. Ditto for Apple or anyone else. Fortunaletly, relief is usually just a firmware release away.
You also have to realize that a forum like this is a magnet primarily for problems. Happy customers usually do not come here to extol the virtues. So, reading this thread may give you a false impression of the extent of problems.
Many of the problems reported here are not bugs, but user setup problems. I am convinced that the relay clicking, for example, is an illustration of that. It also was frequently cited in the 80.1 thread, but careful setup can eliminate the issue, not that the Integra manual is much help at all.
Some issues are genuine bugs, and others are just individual malfunctioning units. But, that's par for the course. I have had a 9.8 and an 80.1, and I am ready to upgrade to an 80.2 for added features/functionality - principally Audyssey XT/32. I have had no significant problems that were not cured by proper setup or firmware.
I think you are likely to run into similar issues no matter where you go for a prepro. You are not likely to see as voluminous a thread for other units simply because not nearly as many NAD, Marantz, Denon, Anthem, Krell, Meridian, etc. units are sold. They do not offer the price/performance of the Integra. It's that simple.
Having said all that, Integra/Onkyo tech support is pretty abysmal. If it could be only half as good as Oppo's, life would be easier for all of us. I am not deterred, though. Oppo is an exception to all the rules. Integra/Onkyo is more in line with the norms at their price points. At least with Integra, you normally have a bricks-and-mortar dealer to go to bat for you, unlike Onkyo in many cases. But, we cannot expect high class, boutique-style support at the incredible bargain price we pay for an Integra. It has not been a problem for me. So, I have no hesitation whatsoever to upgrade to yet another Integra.