Join Date: May 2012
Location: Knoxfield, Victoria, Australia
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Being a factory refurbish, you first action should have been to immediately contact Denon and/or the supplier notifying them of the issue and asking for suggestions. You may have been given the answer straight away. Only then would you know what direction you should go. Having said that, I hope the box was cheap. Like buying 2nd-hand cars/anything, there is always the chance you have just bought someone else's problems.