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post #271 of 284 Old 03-11-2015, 10:46 PM
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Originally Posted by vienna_x1100 View Post
Tried to get Airplay work on my Denon X1100W for the last two weeks. A horror!

Now it stopped playing and it can't get a connection, iTunes shows error 15008. Unplugging would probably work... until the error comes again a few hours later. Any ideas to solve the problem for longer?

Hi there,

I had the same problem and it was racking my brains as alot of the information didn't talk about what iTunes Airplay error -15008 meant.

I was really pissed off that this happened as I bought this thing last week and it failed to work during playback, during the middle of a house party!

Worse thing was, I spent of 700$ AUD in buying this thing last week so I could do multi-zone - otherwise I would have stuck with my previous device - the Yamaha RX-V473 and have had no problems whatsoever on Airplay with the Yamaha (been running that setup for 2+ years)

Denon Setup:

Telstra Netgear CG3100D-2 (Cable Model/router)
TP-Link gigabit 8 port switch
Hardwired network everywhere (AVR, PC in same switch, and same subnet)

PC running windows 8.1 and iTunes
Denon AVR-X1100W

Issue:
Playback would be ok for a while, on the day of the party I actually was running this setup all day. Then in the middle of the party it failed and stopped working with the iTunes error -15008.

Stuff done:

Hard power cycle (short) failed
Hard power cycle (5 min delay) OK, but would fail after a little while
Was running additional wireless router, but ended up getting a new switch to simplify network, but still had same issue.
Updated iTunes
Tested via 2 iphones and ipad air running different versions of iOS - no different.

Called up Denon Support -QualiFI (?) and spoke to a quite helpful bloke called bosko. Told me that alot of the time it is the network, mainly configuration, but possibly network hardware on AVR. Gave me hard reset proceedures and I proceeded to try those and investigate further.

Hard reset procedures seem ok, reconfigured everything and ran Online Radio for an hour with no issues - kinda rules out network hardware.

Airplay testing soon followed and failed within 5-10 mins.

Hard reset again, but noticed just before I did this, I saw the front saying "Assigning" - to me it seems to be Airplay processes on Denon AVR playing up possibly due to some network thing on the AVR having its knickers in a knot.

Then trial'd and error'd different settings on the router - even though the Firewall Features were OFF.

Then:

[ Short answer ]
- Disabled IP Flood Detection in Content Filtering > Services
- Seems to have worked regardless of the fact that the Firewall Features were OFF.

Stable for 4 hours continuous play and various testing - including:
- multiple airplay sources
- AVR swap to another source
- AVR control of airplay music
- Multi zone switch on off
- Airplay stream hijack using other airplay source
- Airplay from wireless iOS device
- Airplay from 2 separate computers
- Airplay remote boot AVR to play music

No problems since (3 days now since I turned IP Flood Detection off)-
I've only had this thing for a week.

It's working quite well now (really - as expected) was really disappointed that this happens, I have never had a problem previously.

Hope this helps.

P.S. On reflection of the above, it is quite apparent the Denon Airplay software within its Firmware is quite flaky. During testing, I have also tested airplay on the same network using the following as airplay receivers:
- another PC
- the older Yamaha device (RX-V473)
-- with no issues.

I hope Denon fix this up so that the Airplay software modules are more robust - for the average Joe, they would already have sent it back for DOA a few times now.
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post #272 of 284 Old 03-12-2015, 07:16 AM
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Quote:
Originally Posted by nullando View Post
P.S. On reflection of the above, it is quite apparent the Denon Airplay software within its Firmware is quite flaky. During testing, I have also tested airplay on the same network using the following as airplay receivers:
- another PC
- the older Yamaha device (RX-V473)
-- with no issues.

I hope Denon fix this up so that the Airplay software modules are more robust - for the average Joe, they would already have sent it back for DOA a few times now.
Interesting diagnosis and (possible) fix. As noted above and in other threads, I had the same problem with a Marantz 6009, which I tend to assume has very similar or identical AirPlay implementation. It's pretty clearly not just a network equipment issue, because the network card and connection works for other functions, but something about using AirPlay causes the network connection to have problems.
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post #273 of 284 Old 03-12-2015, 04:38 PM
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Originally Posted by tvdrew View Post
Interesting diagnosis and (possible) fix. As noted above and in other threads, I had the same problem with a Marantz 6009, which I tend to assume has very similar or identical AirPlay implementation. It's pretty clearly not just a network equipment issue, because the network card and connection works for other functions, but something about using AirPlay causes the network connection to have problems.

yea its quite hard to diagnose, given the closeness of this system. looking around it seems that both denon and marantz are running similar software packages. it seems that looking generally with airplay issues, it seems that 3rd party systems are not as reliable as the apple products. having had a bit of experience a long time ago using shairport/shairport4w, i had alot of issues with stream quality and from what i remember there were alot of debug messages when talking handshakes - this might be similar to 3rd party airplay systems.

i still suspect there are shortcomings in the software that handles airplay.

just after i posted my info regarding airplay, i ran into a few more issues - basically airplay would drop out on the AVR. however i dont get the -15008 itunes error anymore and just a disconnect-reconnect will get it going. one time i had to disconnect power to the AVR for a min to reset.

its alot more stable now than it ever was, however im still quite weary that it may re-occur (i.e i hold my breath each time itunes re-attempts to connect to the AVR).

the idea of using a apple TV for this is all well and good, but alot of receivers will not do zone 2 digital audio w/ simultaneous zone 1 input - which for me defeats the purpose of me buying this AVR!

^^ workarounds i.e. using analog loops etc kinda defeats the purpose of having streaming IMO.
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post #274 of 284 Old 03-12-2015, 06:00 PM
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i still suspect there are shortcomings in the software that handles airplay.
just after i posted my info regarding airplay, i ran into a few more issues - basically airplay would drop out on the AVR.
Although this is a Denon/Marantz thread, I just wanted to mention that this issue is not just isolated to these two brands. I've experienced these same failures on Pioneer AVRs as well. My experience dates back to a year ago and others even further back. The link below describes my previous experience as well as a response from tvdrew.

Airplay always crashes at same song on Marantz SR7008

Please see posts: 75 and 76
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post #275 of 284 Old 03-13-2015, 06:27 PM
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I have a Denon X2000 and Airplay died after four months. It seems it held out a long time before doing so. I took it to the dealer who sent it in and it is now, presumably, fixed. While I had nothing I was loaned an X2100 which died after two weeks, so I got the X1100 and it just died after three weeks. I am now listening to the X2000 again and it sounds good. I am wondering when the airplay will fail and I will see 'unknown error 15008' again. While I like the Audessey set up of Denon and Marantz I see Yamaha has a much more reliable reputation. I am pondering a switch even though the X2000 is only six months old. I enjoy Airplay. The Yamaha speaker setup is not as extensive as Audessey but I believe it works as well. Any ideas/ Dilemmas never cease.
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post #276 of 284 Old 03-13-2015, 08:19 PM
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While I like the Audessey set up of Denon and Marantz I see Yamaha has a much more reliable reputation. I am pondering a switch even though the X2000 is only six months old. I enjoy Airplay. The Yamaha speaker setup is not as extensive as Audessey but I believe it works as well. Any ideas/ Dilemmas never cease.
From reading through forum threads over years, owner's of several AVR brands (Denon, Marantz, and Pioneer) have reported Airplay issues. To my knowledge, to date, neither the manufacturers or Apple has expressed any interest in pursuing a solution (tvdrew has a very plausible explanation for this). I am not aware of any Airplay issues with Yamaha or Sony.

WRT to Audyssey, I have personal experience with both MultEQ and MultEQ XT and preferred to turn Audyssey off for my system and room...but those having experience with MultEQ XT32, however, extoll its performance...YMMV. As you mentioned, Yamaha along with Pioneer and others have their own proprietary set-up and/or room calibration application. And lastly, this model year, Onkyo made a conscientious business decision not to renew Audyssey licensing for their products...a grave mistake believed by many. However, owner's of current model Onkyo AVRs , using AccuEQ, are reporting great sounding units and don't miss Audyssey.
Sales numbers and time will tell...

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post #277 of 284 Old 03-14-2015, 08:45 AM
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From reading through forum threads over years, owner's of several AVR brands (Denon, Marantz, and Pioneer) have reported Airplay issues. To my knowledge, to date, neither the manufacturers or Apple has expressed any interest in pursuing a solution (tvdrew has a very plausible explanation for this). I am not aware of any Airplay issues with Yamaha or Sony. ...
Not everyone has problems. I've had my Marantz for 4 years now and AirPlay has worked very well for me.

That said, if I were buying a new system, I'd plan to connect it with an Apple Airport Express rather than rely on non-Apple AirPlay support. The audio system manufacturers just want to 'tick another checkbox' on the marketing specs rather than ensure they have a quality implementation. BTW, I'm pretty sure that a single company (in Germany, Switzerland?) provides the sub-assembly for AirPlay support used by most of the big brands.

Craig
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post #278 of 284 Old 03-14-2015, 11:52 AM
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Originally Posted by Pvr4Craig View Post
That said, if I were buying a new system, I'd plan to connect it with an Apple Airport Express rather than rely on non-Apple AirPlay support. The audio system manufacturers just want to 'tick another checkbox' on the marketing specs rather than ensure they have a quality implementation. BTW, I'm pretty sure that a single company (in Germany, Switzerland?) provides the sub-assembly for AirPlay support used by most of the big brands.
That's unfortunate for the consumer who believes he/she is purchasing apples to apples and not oranges to apples.

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post #279 of 284 Old 05-03-2015, 08:30 AM
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Originally Posted by nullando View Post
I had the same problem and it was racking my brains as alot of the information didn't talk about what iTunes Airplay error -15008 meant.

**
Then trial'd and error'd different settings on the router - even though the Firewall Features were OFF.

Then:
[ Short answer ]
- Disabled IP Flood Detection in Content Filtering > Services
- Seems to have worked regardless of the fact that the Firewall Features were OFF.
I have the same AVR and am getting the same Airplay error (-15008) in iTunes running on Win 8, and none of my apple mobile devices will connect either. I'd say Airplay works 1-in-10 times I've attempted to use it.

Do other have any insights on IP Flood Detection or other router / firewall changes that have helped? I've read the manual and browsed the settings and my router, a Linksys WRT1900AC, does not appear to have that setting-- does it go by another name or am I looking in the wrong place?
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post #280 of 284 Old 05-03-2015, 04:01 PM
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Originally Posted by Pvr4Craig View Post

That said, if I were buying a new system, I'd plan to connect it with an Apple Airport Express rather than rely on non-Apple AirPlay support. The audio system manufacturers just want to 'tick another checkbox' on the marketing specs rather than ensure they have a quality implementation. BTW, I'm pretty sure that a single company (in Germany, Switzerland?) provides the sub-assembly for AirPlay support used by most of the big brands.

Craig
I have to agree with Craig on this one. My suggestion
However, would be to get an Apple TV3 which is at $69
Right now. Very solid AirPlay support for Mac computers,
Phones,iPods and iPads. Assuming you have an extra HDMI or
Optical input on your AVR.

I use it with my older non AirPlay Marantz for a couple
Of years now.

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post #281 of 284 Old 05-05-2015, 06:12 AM
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I have the same AVR and am getting the same Airplay error (-15008) in iTunes running on Win 8, and none of my apple mobile devices will connect either. I'd say Airplay works 1-in-10 times I've attempted to use it.

Do other have any insights on IP Flood Detection or other router / firewall changes that have helped? I've read the manual and browsed the settings and my router, a Linksys WRT1900AC, does not appear to have that setting-- does it go by another name or am I looking in the wrong place?
No open HDMI ports to use as a workaround-- really hoping to find a way to use the feature that Denon advertises.
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post #282 of 284 Old 05-08-2015, 12:43 AM
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hi

its been a little while since ive been on this thread, but after a couple of months, I still have intermittent issues with the denon.

recently updated to the advertised latest via my device, but still intermittently get issues.

pretty poor seems this device is the only thing that has flakey airplay.

im going to run more tests using a couple of devices soon once the denon recovers.... not holding my breath though.
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post #283 of 284 Old 05-08-2015, 12:45 AM
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an additional questions for people that have an apple tv with their denon device, can you do multiroom with another digital audio source (i.e. apple tv w/ hdmi for deck + xbox w/ hdmi for main room)?


really don't like having to depend on another device for a feature that should work out of the box.
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post #284 of 284 Old Today, 07:23 PM
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Originally Posted by Sibbs View Post
I have the same AVR and am getting the same Airplay error (-15008) in iTunes running on Win 8, and none of my apple mobile devices will connect either. I'd say Airplay works 1-in-10 times I've attempted to use it.

Do other have any insights on IP Flood Detection or other router / firewall changes that have helped? I've read the manual and browsed the settings and my router, a Linksys WRT1900AC, does not appear to have that setting-- does it go by another name or am I looking in the wrong place?
sorry i dont have that device, you may have to do some googling....

for me it did temporarily remedy the symptoms but i am still having a ton of airplay issues

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Originally Posted by Sibbs View Post
No open HDMI ports to use as a workaround-- really hoping to find a way to use the feature that Denon advertises.
ditto.... i bought the denon as an upgrade to my yamaha because it was an affordable device that did both airplay and multizone out of the box.

having inbuilt airplay is a big thing for me as i depend on it for entertaining.

using the workaround of an apple tv would be a good idea, but it defeats the purpose of having it inbuilt.

Quote:
Originally Posted by nullando View Post
an additional questions for people that have an apple tv with their denon device, can you do multiroom with another digital audio source (i.e. apple tv w/ hdmi for deck + xbox w/ hdmi for main room)?
I am yet to try this as I am considering of getting an apple tv3, i was originally using the excuse of getting netflix, but now i have other devices that does netflix fine (xb360, xbone, ps3) - i would be getting the apple tv3 almost solely for airplay audio purposes. dont get me wrong, it is a fantastic device for most people, but if the denon did what it was supposed to do then i woudlnt be in the sitch would i?

I also put in a support case with our local distributor in australia and got in touch with a guy from melbourne. he seems to blame networking for the issues. I've used some of the resetting techniques, hard and soft to get it going again, and kept blaming my telstra router.

problem is - i am running two other airplay devices without issues:
1. yamaha reciever
2. shairport4w on win7 x64 PC

today i ran another test to stream airplay to multiple devices from my main system and all was good between the 3 systems (yamaha, shairport4w PC and denon X3100) until i started to jump between songs.

This is when the denon airplay software crashed. on the OSD it displayed "Connecting...." then "Assigning..." then brought me back to the online music menu.

Airplay being a push streaming system can only initiate connection from the stream source, once lost you have to re-iniitate the connection - from my observations, the airplay software on the denon crashes and does not reset until you do a hard power reset - that is - disconnect power and wait a few mins. This happens whilst my other devices still run the airplay stream.

so far i am very dissapointed in something that should work flawlessly out of the box. from my understanding it is a software problem. online radio works fine pre and post airplay issues - only airplay suffers. note i have also updated the software numerous times to the latest firmware.

also - i suspect running hdmi out from apple tv3 is considered a digital output, hence you cannot run multiple digital audio streams in 2 zone environments (something reserved for higher end models) - would anyone be able to comment?
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