Onkyo TX-NR609, TX-NR509, TX-SR309 Thread - Page 138 - AVS Forum | Home Theater Discussions And Reviews
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post #4111 of 4111 Old 08-30-2017, 07:14 AM
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Onkyo TX-NR609 audio dropouts (compatibility issue with TV?)

Hello, I am new to this and in desperate need of your help!

My issue is, that I experience (at first) random audio dropouts using my Receiver (onkyo tx-609) connected to the TV (LG OLED 65B6V) via HDMI-ARC.
The dropouts are very short (fraction of a second) and appear on all speakers; depending on the material they appear from once in a movie to multiple times in a minute. Audio resumes normal after a dropout.
It only happens, when the receiver has to play a digital audio source (dts or dolby digital) with the tv (internal Netflix app or internal player) as its source.

I tried a replacement receiver connected the same way as the Onkyo -> no issues detectable anymore
The dropouts also disappear when I use another playback device (Amazon FireTV 2nd gen in my case)

what I have already tried:

- different HDMI cable
- other means of signal transport: optical SPDIF
- RMA of the TV -> mainboard change
- Receiver already went through the "loss of audio"-Customer Care Program
- RMA of the Receiver -> HDMI-processing board change

I am thankful of every help I'll get.
- Morehatz
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Onkyo Tx Nr609 7 2 Channel Network Thx Certified A V Receiver , Onkyo Tx Nr509 5 1 Channel Network A V Receiver , Onkyo Tx Sr309 5 1 Channel Home Theater Receiver

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