Originally Posted by dkushner
I happen to be the software testing manager for a software company and have significant troubleshooting experience in general so maybe I'm sensitive to defects and unreliable behavior. This is my first Denon purchase and overall I'm disappointed with Denon's quality control. Many companies lack in this area and I was hoping a brand like Denon would be better than what I've personally experienced.
I also work for a software company, and have had the same experience with my AVR-2112CI. We would never
let a product ship in this condition to a customer. Has a manager or executive even used this thing to play a song from a media server?
Originally Posted by candy76man
I recently got a refurb denon 1912 (to replace my onkyo606 due to the hdmi daughter board failing) and am very happy with it except for one annoyance.... The volume control..... If I hold down the volume button it goes up or down way to fast and always overshoots the volume level I want by a good margin, but hitting the volume button repeatedly to go one notch at a time is way too slow. I am using a harmony one remote but the volume "speed" is the same when using the factory remote.
Has anyone else noticed this? Is there anyway to change it aside from denon possibly doing something about it in a firmware update?
YES, and still drives me nuts! If you hold down the button for a slightly shorter period, you get 0.5dB movement. If you hold it down a hair longer, you'll get an unpredictable 5 to 8dB movement. Sometimes I keep trying to repeatedly hold it down the magic amount to get it to do what. Other times I give up, and it's tap tap tap tap...
Truth be told, this might be the #1 thing (aside from the poor NET/USB interface) that drives me to replace it with something from another manufacturer. Folks will tell you that "you get used to it," but you shouldn't ever have to "get used" to anything. Plus, it's been several months and I'm still not used to it.
I don't know why Denon didn't implement a simple acceleration mechanism like other vendors have done, or at least allow us to customize the parameters in the setup menu.
I never had to think about how the volume control worked on my Yamaha or Pioneer. It just worked.