Wondering if I could get some advice on my Denon AVR-3312CI. I have been having issues with Airplay for several months now.
I purchased the receiver in late August 2011, so I should still be inside the warranty period. Airplay worked fine for a long time. I played music over Wi-Fi from my desktop several rooms over using the 2.4 GHz band. It worked ok with occasional periods where skipping would be worse. I later moved to a new home where my desktop is located only 1 room from my router, but using Ethernet long-term is still not an option. Experienced about the same performance with Airplay. After some time (can't remember exactly when), I noticed that the skipping was getting worse. I set up my desktop's NIC to work at the 5 GHz band (had been neglecting a driver issue) and Airplay immediately worked great. I remember having zero issues playing Lost in the Dream by The War on Drugs in April this year. My connection is stable at 300 Mbps or higher.
The last couple of months, Airplay has been virtually unusable. Any song that's remotely "loud" or uptempo causes the audio to drop out and come back in intermittently. It seems a little worse with higher bitrate songs, 320 kbps instead of a lower VBR, but generally occurs with all songs. Even with some old 128 kbps I have in my library.
Pandora works fine with 128 kbps songs. The same song that fails miserably over Airplay will have zero issues on Pandora. Streaming from the PC as a media server using the Denon's menu to navigate works 100% correctly all the time. However, Airplay is vastly superior when it works since I use iTunes to manage my music. I have to open Windows Media Player and allow its library to update in order to stream new music as a media server, and it's hit or miss in its accuracy at identifying new songs. Typically something up with the tags, just causes more headache. Plus, the interface is slow as hell and I lose the convenience of having iTunes update playcounts or gapless playback.
The receiver's firmware is up to date. Some troubleshooting I have tried, multiple times:
1. Using a different PC.
2. Use wired Ethernet.
3. DD-WRT firmware on router (Linksys E4200).
4. Flashing back to stock router firmware.
5. Soft reset of receiver (unplug 10 minutes).
6. Microprocessor reset of receiver.
Anyone else experience something like what seems to be slow degradation of Airplay performance? I can identify two different times it got noticeably worse: 2.4 GHz virtually unusable, then 5 GHz unusable. Tough for me to say if they were gradual or sudden dropoffs.
Should I try a warranty claim?
Last edited by cjressel; Today at 03:05 PM.