OK so i just bought a 5508 processor (got a good deal, figured i didn't really need the 5509's features, and i /assumed/ this issue had reached a happy conclusion. became concerned when i finally read through to the end and saw that things aren't much better), and called onkyo up w/ the serial number to find out if it is affected.
the guy i spoke to told me that my unit was made in japan, and that it was sent to the dealer on Jul-13-2011 (so made in mid june or so), and he says it should not be affected by this problem. he goes on to say that any units w/ serial # starting 09 and 5 or higher should be OK (so, 095.., 096.., etc). my unit happens to start with a 095.
so, it sounds good right?
.. but i notice that the box my processor came in says it was made in malaysia. is this guy full of ****?
my serial number is 095....09.......C
i'm annoyed that it took me 4 calls to their service # (800 and 201 numbers) and waiting a long while on hold each time to get to this guy, and i'll be even more annoyed if i don't even get accurate information when i do get through to someone.