Onkyo TX NR709 Owners' Thread - Page 81 - AVS | Home Theater Discussions And Reviews

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Receivers, Amps, and Processors

mpg732's Avatar mpg732
10:33 AM Liked: 11
post #2401 of 2487
06-29-2014 | Posts: 26
Joined: May 2014
Quote:
Originally Posted by Topless Stang View Post
Hello Gents....has anyone connected this to a 4K TV? I picked up a Sony 4K TV tonight and when using my HTPC I am unable to see any resolution options past 1080p, however, if I connect the HTPC directly to the TV I get two different options for 4K. Does this not pass the signal through?
Hay you updating the receiver? I don't have a 4k TV to try, but just a thought.
jhoppmann's Avatar jhoppmann
03:53 PM Liked: 10
post #2402 of 2487
07-07-2014 | Posts: 14
Joined: Jan 2006
I recently changed some of the settings on my home wireless network (changed from WEP to WPA, and changed passcode) and now I cant figure out how to get the 709 to forget the old settings and allow me to reconnect to the network using the new password. Is there any way to do this? I'm using the USB wireless dongle.

thanks!
howardru's Avatar howardru
05:33 PM Liked: 13
post #2403 of 2487
07-08-2014 | Posts: 198
Joined: Feb 2010
Quote:
Originally Posted by jhoppmann View Post
I recently changed some of the settings on my home wireless network (changed from WEP to WPA, and changed passcode) and now I cant figure out how to get the 709 to forget the old settings and allow me to reconnect to the network using the new password. Is there any way to do this? I'm using the USB wireless dongle.

thanks!
Have you called Onkyo Support or tried the Onkyo USA Facebook page?
jhoppmann's Avatar jhoppmann
06:52 PM Liked: 10
post #2404 of 2487
07-13-2014 | Posts: 14
Joined: Jan 2006
Onkyo support says to do a factory reset (vcr+pwr). I was hoping there was a way that wouldnt make me run through audyssey again....
mcarring's Avatar mcarring
02:31 PM Liked: 10
post #2405 of 2487
07-21-2014 | Posts: 24
Joined: Feb 2013
I picked up some used Right, Left front speakers. I want to use my old RL speakers as front High RL. Everything is hooked up and speakers work. All listening mode options I see allow either FH 7.1 or SB 7.1. Is it possible to get the FH and SB both working at the same time (9 channels)? Or can the receiver be fooled to mirror the FH with the RL speakers or something like that?
darkleafar's Avatar darkleafar
06:45 PM Liked: 10
post #2406 of 2487
07-25-2014 | Posts: 353
Joined: Apr 2008
Hello! I bought my 709 in december 2011 and just today, sound stopped working all together. Input switching works, video works, everything looks fine, except no sound whatsoever no matter what I do. I looked it up, and it seems to be a common problem with this units. Unfortunately, I am already out of my manufacturers warranty. Anyone have any recommendations on what I should? So far I have emailed two different Onkyo emails, and see who answers first.
dowop's Avatar dowop
01:10 AM Liked: 15
post #2407 of 2487
07-27-2014 | Posts: 400
Joined: Dec 2008
I have had my 709 since November of 2011. Plenty of ventilation & only running a 3.1 setup on that system. I am starting to get a little anxious about it.
Seems like I might be due for problems.
taxman95's Avatar taxman95
04:41 PM Liked: 10
post #2408 of 2487
07-28-2014 | Posts: 61
Joined: Oct 2005
Quote:
Originally Posted by darkleafar View Post
Hello! I bought my 709 in december 2011 and just today, sound stopped working all together. Input switching works, video works, everything looks fine, except no sound whatsoever no matter what I do. I looked it up, and it seems to be a common problem with this units. Unfortunately, I am already out of my manufacturers warranty. Anyone have any recommendations on what I should? So far I have emailed two different Onkyo emails, and see who answers first.
I had the same thing happen 2 months ago. Onkyo approved my out of warranty repair (no response through intial request so sent a message to Josse Torres) and picked it up last week, so I would suggest trying for that
tiggers's Avatar tiggers
03:32 PM Liked: 12
post #2409 of 2487
07-29-2014 | Posts: 360
Joined: Mar 2006
Add my 709 to the list of HDMI/No-audio problems. Video is fine. I've owned this receiver, with light use, for 24 plus a few days when the problem started a few days ago.

Symptoms? Turn it on and no sound and the Network will not initialize. After some trouble shooting (switch cables, headphones, factory rest, etc), I also noticed that the LED light for the volume knob is not on when there is no audio, and there is no 'click' either. I did initially notice that the top of the case was very hot when this first occurred.

I did find that turning the receiver on/off several times will eventually cause it to 'catch' and I get audio (as well as the 'click' and LED on the volume nob). But I expect that eventually fail if I continue to try and force the receiver this way.

After reading this forum and others I left a comment on Onkyo's facebook page yesterday. I see today that they have answered a few other posts after mine was made so I hope I don't go ignored! I'd expect a longer life from a high-end piece of equipment like the 709! And I'm not ready to open the receiver and try the bake method yet.


A second question for a few of you: I see that some of you have placed PC fans inside of the cases. Are there 12-volt or 5-volt plugs located inside of the cases?
Or did you wire the fans to something external? If external, what did you use for a power supply? If there is room, a nice, low noise 120mm fan would be great!
jvangilder's Avatar jvangilder
08:52 AM Liked: 10
post #2410 of 2487
07-30-2014 | Posts: 24
Joined: Dec 2009
I experienced the same No Sound Issue with my 709. Actually, I had the No Sound issue with the 707 that Onkyo replaced with a 709 unit about 2 years ago.


To Onkyo's credit, their customer service was exceptional. They authorized an out of warrantee repair for me. Apparently it is a problem with the HDMI board.


I had a brief No Sound issue with the repaired unit just last week. But it went away after restarting the unit. For now I'm just ignoring it.


My impression is Onkyo is doing all they can to remedy the problem, and it's probably a problem with a part supplier. But I can't say I would recommend another Onkyo unit to someone looking for a receiver.
tiggers's Avatar tiggers
12:06 AM Liked: 12
post #2411 of 2487
07-31-2014 | Posts: 360
Joined: Mar 2006
Quote:
Originally Posted by jvangilder View Post
I experienced the same No Sound Issue with my 709....
Onkyo has been quick so far in processing my out-of-warranty request for this specific issue. So far I am impressed!
Crwaters's Avatar Crwaters
05:14 AM Liked: 10
post #2412 of 2487
07-31-2014 | Posts: 221
Joined: Sep 2004
Almost exactly the same boat for me. My 709 is a replacement for a dead 708. The 709 quit working and they fixed it.
I did have to pay to ship it to California when there's an authorized service center here in Atlanta, which I still don't understand. That took weeks.

As such, I won't buy Onkyo next time and would advise my friends to look elsewhere.
CW


Quote:
Originally Posted by jvangilder View Post
I experienced the same No Sound Issue with my 709. Actually, I had the No Sound issue with the 707 that Onkyo replaced with a 709 unit about 2 years ago.


To Onkyo's credit, their customer service was exceptional. They authorized an out of warrantee repair for me. Apparently it is a problem with the HDMI board.


I had a brief No Sound issue with the repaired unit just last week. But it went away after restarting the unit. For now I'm just ignoring it.


My impression is Onkyo is doing all they can to remedy the problem, and it's probably a problem with a part supplier. But I can't say I would recommend another Onkyo unit to someone looking for a receiver.

jwhart's Avatar jwhart
09:06 AM Liked: 11
post #2413 of 2487
08-08-2014 | Posts: 156
Joined: Dec 2007
Recently, the display on my 709 went out for one activity and the blue light around the on/standby button flashes blue. It doesn't exhibit this behavior with other activities. Has anyone else experienced this with their unit?
tiggers's Avatar tiggers
10:52 PM Liked: 12
post #2414 of 2487
08-20-2014 | Posts: 360
Joined: Mar 2006
jwhart, sorry I haven't seen this issue.

I did want to update the forum that my 709 was just returned today, and the HDMI issue is gone. I will have to give Onkyo some kudos for making the return and repair painless as it could be. Good for them for standing behind their product, even though the warranty had just expired.
dougl99's Avatar dougl99
02:50 PM Liked: 10
post #2415 of 2487
08-21-2014 | Posts: 47
Joined: Jan 2011
I have a 709 that I bought in Feb 2012. Worked fine two days ago, but last night no sound. Sent email last night to Onkyo. Still waiting for response. Was looking at some cheaper avr's to use in the mean time, but I really like the two (2) hdmi outs (TV and PJ). I use mine almost every night for a few hours....and football season is here.

Hoping for a fast resolution that doesn't involve me buying another.
old corps's Avatar old corps
07:05 PM Liked: 51
post #2416 of 2487
08-21-2014 | Posts: 1,421
Joined: Dec 2007
Quote:
Originally Posted by dougl99 View Post
I have a 709 that I bought in Feb 2012. Worked fine two days ago, but last night no sound. Sent email last night to Onkyo. Still waiting for response. Was looking at some cheaper avr's to use in the mean time, but I really like the two (2) hdmi outs (TV and PJ). I use mine almost every night for a few hours....and football season is here.

Hoping for a fast resolution that doesn't involve me buying another.

Did you see this?


Onkyo acknowledges failed units and extending warrranties until 2018


Ed
dougl99's Avatar dougl99
10:12 PM Liked: 10
post #2417 of 2487
08-21-2014 | Posts: 47
Joined: Jan 2011
Quote:
Originally Posted by old corps View Post
I missed that. Thanks! I just completed the online app, verified my serial number and they are sending me a box.
old corps's Avatar old corps
05:46 AM Liked: 51
post #2418 of 2487
08-22-2014 | Posts: 1,421
Joined: Dec 2007
Quote:
Originally Posted by dougl99 View Post
I missed that. Thanks! I just completed the online app, verified my serial number and they are sending me a box.

You're welcome. Good luck!


Ed
mknutt's Avatar mknutt
09:09 PM Liked: 11
post #2419 of 2487
09-02-2014 | Posts: 187
Joined: Nov 2003
I have come across a TX-NR709 for sale locally on Craigslist. I have read the audio issues and I see that Onkyo has extended its warranty. Would this reciever be a good one to pick up and what would be a fair price?
howardru's Avatar howardru
08:49 PM Liked: 13
post #2420 of 2487
09-03-2014 | Posts: 198
Joined: Feb 2010
Quote:
Originally Posted by mknutt View Post
I have come across a TX-NR709 for sale locally on Craigslist. I have read the audio issues and I see that Onkyo has extended its warranty. Would this reciever be a good one to pick up and what would be a fair price?

I'd recommend you checking the serial # against those covered by the extended warranty. Cheapest on eBay for used is about $350. It beats what I paid and is an awesome receiver....once you get a new HDMI board as I did.
alansupra94's Avatar alansupra94
09:25 AM Liked: 0
post #2421 of 2487
09-05-2014 | Posts: 6
Joined: Jun 2009
Figured I would ask this here.

Right now, I have the speakers setup in 7.1 FW setup. I am not really thrilled at how loud the speakers are (seems to be kinda weak considering this outputs 100W per channel). In pure audio mode, the front speakers sound amazing.

Is there a better way to hook up the 7 speakers that I have? Is there any mode that allows for more power (obviously you cannot go past what the hardware is capable of)?

It seems like on the 7.1 FW setup and stereo all channels, at about 80%, the speaker don't get any louder.
mcarring's Avatar mcarring
10:36 AM Liked: 10
post #2422 of 2487
09-05-2014 | Posts: 24
Joined: Feb 2013
What mode to you use to get the digital audio in to work? lower left on the back side of the receiver.
azz7686's Avatar azz7686
03:12 PM Liked: 13
post #2423 of 2487
09-16-2014 | Posts: 71
Joined: Apr 2012
Well just got my 709 back from illinois where they put a new board in to replace the bad hdmi board and it works but it looks like the same chip on the board with a little sticker that says (NEW) on it. Just seems like it will again last a year or two and be dead again????
splatee's Avatar splatee
01:47 PM Liked: 11
post #2424 of 2487
09-19-2014 | Posts: 355
Joined: Jun 2003
Hello,

I am having trouble adding an external amplifier to power my front speakers. I just picked up a Hafler dh-220 to power my polk rt55's. I read the manual and it say to set the front speakers to "none" when using external amp. I go into the speaker settings and it does not list "none" for the fronts. It goes through all the frequencies and then to "full band". Now for the center channel and surrounds it has a "none" setting. Am i missing something? This is a bit frustrating because i just had the receiver serviced for HDMI board and it is now out of warranty.

Thank you
azz7686's Avatar azz7686
06:35 PM Liked: 13
post #2425 of 2487
09-19-2014 | Posts: 71
Joined: Apr 2012
just run the rca's to the amp and leave it set to large it still has to be enabled and the pre outs won't put out anything if set to none but it isn't an option so.
splatee's Avatar splatee
07:12 PM Liked: 11
post #2426 of 2487
09-19-2014 | Posts: 355
Joined: Jun 2003
Quote:
Originally Posted by azz7686 View Post
just run the rca's to the amp and leave it set to large it still has to be enabled and the pre outs won't put out anything if set to none but it isn't an option so.

Not sure how to set them to "Large" . Is that "fullband" ? I am looking through the manual. This is starting to get frustrating.

Thank you
splatee's Avatar splatee
07:50 PM Liked: 11
post #2427 of 2487
09-19-2014 | Posts: 355
Joined: Jun 2003
Well i have it working but................

One of the pre-outs on the Onkyo receiver is dead. I verified by swapping cables and plugging in one output to each input on the amp. This really erks me. The receiver just went out of warranty and i just had it repaired for the HDMI board under the warranty. Im ready to toss this piece of junk............... sorry just ranting.

Thank you
azz7686's Avatar azz7686
09:08 AM Liked: 13
post #2428 of 2487
09-20-2014 | Posts: 71
Joined: Apr 2012
large would be full band and how long has it been since you got it back? Seems like a bad scenario for Onkyo here like I said i just got mine back but its staying in the box I'm selling it don't want the frustration no more i went another route and actually really happy now. Sorry to hear the output doesn't work check your settings and which output is it? This would help me know how its supposed to be i do know if speakers don't work then there is no preout either was going to use my amp when board didn't work (HDMI) but couldn't cause that didn't work either>
splatee's Avatar splatee
09:53 AM Liked: 11
post #2429 of 2487
09-20-2014 | Posts: 355
Joined: Jun 2003
It is the left channel pre-out. I am going to check and see if is a bad solder connection.
azz7686's Avatar azz7686
11:14 AM Liked: 13
post #2430 of 2487
09-20-2014 | Posts: 71
Joined: Apr 2012
well let me know how long ago did you have it repaired?
Tags: Receivers Amplifiers , Onkyo Tx Nr709

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