Well, add me to the list of people whose NR-80 has failed TWICE, yes that's right it has failed twice. Not more than 10 days ago I got the unit back after a replacement HDMI board repair was made, and wouldn't you know it today it started doing the same damn thing it did the first time it failed.
I will paste my 2nd email to Jose below as I am too HOT to type out more here at this time.
Well, I have had my repaired (Proved to be a bad HDMI Board) NR-809 back in my possession for a little over 10 days and it has failed again. It is not allowing anything through HDMI, even the 2nd HDMI Out has failed, during the last failure that worked as a standby until I got authorization from you to have the unit repaired. When switching between HDMI sources I cannot hear the customary Clicking. Mind you I am using this AVR exactly as it is intended, only have a cable box, and a PS3 hooked up to it using it maybe an hour or 2 a day.
Upon getting the unit back from Pinnacle Service Solutions I made some alterations to the shelve that holds the AVR, as well I added a panel of 4 (80mm) Thermal Controlled Fans that sit on the back top of the AVR, extracting heat from the HDMI board area. I was told heat wasn't a cause for the HDMI board failure but wanted to take every precaution I could.
Coincidentally enough just the other day, though everything was fine with the AVR at that time I decided to purchase the Onkyo Extended Warranty fearing exactly what has occurred today.
I know you have mentioned I am still within my factory warranty and that you will make every effort to get the unit fixed whenever I have a problem with it, but this is getting ridiculous. Now I have to take more time off from work, drive 2 hours round trip to Haverhill MA to Pinnacle Service Solutions, wasting time and gas to get what is assuredly a faulty designed, poorly manufactured lemon of a product fixed for the second time. I was initially very happy how quickly and professionally Onkyo handled my units initial failure but I have lost all faith in any future repairs made to this unit. I think we need to seriously discuss Onkyo providing an upgraded unit to me as a good faith gesture, why should I accept another fix when the fix has proven not to correct the issue for more than 10 days.
Please get back to me as soon as possible.