Just heard back from Jose, he states he can only bring up in Outlook my most recent email?
I'm not sure if he stating that he is unfamiliar with my entire situation or is indicating he hasn't access to any emails from me after June 27th, luckily that means he also didn't receive the email in which I lost my cool and used profanity, Phew. I'm glad I waited from emailing his boss.
So I appraised him of the issues on June 28th that oddly got resolved by mixing and matching HDMI Cables that seemed to work on other sources. I went on to inform him of my most recent problem, and current state of operation, another HDMI Out#1
issue, sound but no video.
I told him I'd be willing to make a video demonstration of the unpackaging of new HDMI cables and the non operational status of HDMI Out#1
, just because the Service Center can't duplicate my issue doesn't make me believe in it being my cables (Numerous) or mere coincidence that I am having repeated, intermittent and irregular HDMI Out #1
Balls in his court now.