"Official" Onkyo TX-NR809 Thread - Page 205 - AVS Forum
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post #6121 of 6121 Old Today, 07:07 AM
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Well that sucks ... I just entered my S/N for the recall and it came back with:

Thank you
Your product is not concerned and does not require further examination. Thank you for your assistance.

So since my 809 failed I hope that doesn't mean I'm SOL.


Your TX-NR809 is eligible for this program.

We apologize for the inconvenience and are committed to fixing this issue as quickly as possible. There are two options available for you to consider:

-----
Edit: My Fault I was using the UK link for the recall and not the NA link. I entered my S/N in this link and got back

http://www.onkyousa.com/Support/service_info.php

Your TX-NR809 is eligible for this program.

We apologize for the inconvenience and are committed to fixing this issue as quickly as possible. There are two options available for you to consider:

OPTION 1: Trade-in your unit through the Trade-in/Mail-in Rebate Program
OPTION 2: Return your unit to the Special Program Repair Center for free repair

Last edited by Barn01; Today at 07:34 AM.
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