AVS Forum Special Member
Join Date: Jul 2007
Location: Siesta Key, Florida
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I called Onkyo. I got an A-Stock 3008 as a Replacement for my B-Stock TX-NR3007. I was without my 3007 for almost 2 Months due to the Local Service Center turning into a fiasco.
First they released my 3007 telling me it was ready only to find out the HDMI would no longer process Audio from the HDMI Board, I initially took it there to the Video freezing while HDMI worked fine as far as Audio went.
After countless problems, finally Onkyo had my 3007 sent to Saddle Brook, NJ. At first, I was going to get a B-Stock 3008, but there were none available when my AVR was at Onkyo and they had mercy on me and Ordered an A-Stock TX-NR3008 for me.
When I called Onkyo in NJ (not the 800 Number) I gave them my S/N and was informed it was a super recent build and that the Serial Cable had been addressed on late production 3008's and other x08 Series.
I called other folks at Onkyo to ensure that what I was told was the truth,
I am going to extend the 2 Year Warranty to 4 Years by purchasing the Extended Warranty from ShopOnkyo as opposed to getting a 3rd Party Extended Warranty as 3rd Parties can often make it difficult to get Shops to Repair it and if say the HDMI Board is bad, they will just cut you a Check for whatever you Purchased it for less depreciation, If you have a 3008 or 5008 and got it from AC4L, there is a good chance the Check will not come close to covering buying a Replacement whereas Onkyo will either fix it or Exchange it.
Radio Shack SPL Meter Owner