Denon Warranty Information - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 2 Old 09-20-2011, 08:24 AM - Thread Starter
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Hey guys

I'm looking to buy a receiver and I found a Denon AVR-1712 on ebay for $325. It says it is brand new, and I contacted the seller and he confirmed that it is indeed new, and I can return it within 7 days if I'm not happy. I also asked him if he will ship it with a receipt, and he said he doesn't ship receipts.

So my question is, do you need a receipt for Denon warranty purposes? Or just the physical warranty that should come in the box?

I'm new to HT so any help is appreciated.

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post #2 of 2 Old 09-20-2011, 08:46 AM
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Most eBay sellers are not authorized Denon resellers, most especially the one's that don't provide a receipt as without it you generally cannot get any warranty work done. You can buy a 3rd party warranty, although most of them require some period of a valid mfr's warranty (eg. 90 days).

Review the Warranty paragraph 9(c) in post #3 in the Denon XX12 Owner's Thread linked in my sig.

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Authorized dealer: Denon, Marantz, Yamaha, Onkyo, Def Tech, Atl Tech, Parasound, Oppo

Think you have a defective AVR? Owner's manual - Factory reset 4-5 times in a row.
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