Has Onkyo solved their HDMI issues? - AVS Forum
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post #1 of 65 Old 03-01-2012, 01:07 PM - Thread Starter
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Hello-

I am looking to piece together a modest home theater and i have been looking at the Onkyo receivers due to their low price as my Budget is <$300. It is pretty well documented in consumer reviews that the brand has had issues with the HDMI boards. Is this solved yet or is this an ongoing issue with Onkyo AVRs?

thanks
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post #2 of 65 Old 03-01-2012, 03:38 PM
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AFAIK, the HDMI issues affected the x05/x06/x07 models... But the lastest generation AVRs are having problems where the unit goes wonky. It switches inputs on its own and does not respond to the remote control... I am not sure if they fixed this problem...

If it's not a BIG screen, it's not a theater...
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post #3 of 65 Old 03-01-2012, 03:56 PM
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I have a Onkyo ht-rc260 knock on wood it doesn't have any troubles that people here on the forum talk about ... and im sure more people as well don't have any problems . mine runs almost all day long everyday and its a champ I have also had two other onkyo's over the years and none had any problems ever.
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post #4 of 65 Old 03-01-2012, 04:07 PM
 
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Many reported HDMI failure with heat issues, which are generally thought to be the culprit. The 09 series, the current one, run much cooler. If concerned, go to a big box store that carries them and put your hand on a demo unit that's been on all day. I have and found them hardly warm at all.

They do have a rep for bad customer service though, can you find something from Denon or Yamaha? At the lower price points, they are all pretty close performance wise. Just decide on a feature set and see how much it'll cost from a few brands.

I have 2 Onkyos, an 04 and an 06. Both get warm so I placed fans on the back corner where the heat is generated on my big Onkyo, the 876. 3+ years with no issues.
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post #5 of 65 Old 03-01-2012, 04:29 PM
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Onyko=POS

unless you're strapped for cash, I can't see ever buying one of these. I tried helping my buddy who bought one and the HDMI issues were terrible... even after it was sent out for service.

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post #6 of 65 Old 03-01-2012, 04:46 PM
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Quote:
Originally Posted by thebland View Post

Onyko=POS

unless you're strapped for cash, I can't see ever buying one of these. I tried helping my buddy who bought one and the HDMI issues were terrible... even after it was sent out for service.

please...buckwheat....

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post #7 of 65 Old 03-01-2012, 04:59 PM
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Over the last 2 years Onkyo has sold well over 1 million AVRs..
If they had significant HDMI issues vs. other brands..
Why haven't we seen more complaints?

Just my $0.02...
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post #8 of 65 Old 03-01-2012, 11:19 PM
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No problems with my TX-NR509 - ($200 - $240...)
PS3 Slim, ROKU 2, Vizio 42" HDTV.
I keep a USB Hub powered outward flow 4" dual fans on top on the AVR,
because only have 3" top clearance, all other sides are open.
Heat and Dust are the killers.

All For Fun | HTPC & Gaming
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post #9 of 65 Old 03-02-2012, 12:19 AM - Thread Starter
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Looks like Fry's is selling the 509 for $197. I am thinking of grabbing this and getting an extended warranty just to cover myself. Thoughts? Other option is to buy the Yamaha 371 on newegg for $180.
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post #10 of 65 Old 03-02-2012, 06:01 AM
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Quote:
Originally Posted by M Code View Post

Over the last 2 years Onkyo has sold well over 1 million AVRs..
If they had significant HDMI issues vs. other brands..
Why haven't we seen more complaints?

Just my $0.02...

The HDMI issues frequently took a couple of years to to show up. Not saying they haven't fixed the problem. Just saying it may be too early to conclude the problems have been resolved.
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post #11 of 65 Old 03-02-2012, 06:04 AM
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The HDMI board does run hot and heat is the enemy of electronics. That's why some of us use fans to cool the HDMI board. Hopefully it will help deter any problems.
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post #12 of 65 Old 06-28-2012, 09:01 PM
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Quote:
Originally Posted by airgas1998 View Post


please...buckwheat....

Buckwheat? OK Boss Hawg, That's a really strong argument. You my friend are an indisputable idiot.

Edit; OK I may have overreacted. I can't judge you from one possibly erroneous post but .... not good.
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post #13 of 65 Old 06-28-2012, 09:13 PM
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No they presently have terrible HDMI board issues on all the 2012 models. And onkyo seems to be making it worse with each attempt to fix through FW updates. They really have become crap. Just look on the official onkyo forums and you'll see. It's a disgrace. Picture actually is not visible and the only way to get the new receivers to work is to constantly unplug them. Last years models were good. I presently have a 709 a great receiver, which replaced a defective 707 which also had a faulty HDMI board but the new line is just crap. Get a Denon spend a little more. The 509 from last year is probably a safe bet. Although certain Onkyo's produced during certain months in 2011 have serious defects that onkyo has admitted to also HDMI Board issues. Honestly Onkyo's are for Vegas gamblers. So roll the dice like I have twice although this was my last roll. Denon is next for me. Good Luck!!!

65VT60+55GT50+Onkyo TX-NR727+Denon AVR-1913+OPPO bdp-103+OPPO bdp-83=Heaven
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post #14 of 65 Old 05-25-2013, 05:08 AM
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I have a Onkyo TX-NR808 with this issue. All menues is working on the TV screen but no sound from any source.
My 8908 is nerly 1½ years old, so i think that Onkyo still have the HDMI board issues.

Sorry to say, Onkyo is a pile off crap. By a Denon or NAD.mad.gif
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post #15 of 65 Old 08-13-2013, 01:50 PM
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I just returned two brand new Onkyo PR-SC5509 top of the line pre-amps for an HDMI picture failure problem.

So the answer would be a definite NO for solving their HDMI issues.
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post #16 of 65 Old 08-13-2013, 05:41 PM
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The HDMI board on my 809 just crapped out and I didn't even think twice about replacing it with a Denon X4000. I honestly enjoyed the 809 but a total component failure like that on a unit less than 3 years old is just not acceptable, to me. I work too damn hard for my money!
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post #17 of 65 Old 08-13-2013, 06:47 PM
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I wonder how many exacerbated the HDMI board issue with their own lack of proper cooling? It can be hard to admit. It's certainly easier to blame the manufacturer. I know I did. Then I read some posts about measures taken to alleviate the problem. I checked my own setup only to find within the same cabinet I had made some changes since the last house and it impacted air flow. So for the first five years of my Integra DTC9.8's life, things were fine. Now I have to keep a medium sized fan on it to keep the gremlins away. I've actually had two distinct problems.

One is video related, but only with my HTPC with HDMI. It displays a weird screen, exactly the same as the picture someone posted in one of these threads. The same HTPC displays no such anomaly when connected directly to the TV.

The second problem I've posted about on the 9.8 thread is audio related. I will get a sharp sound coming randomly from various speakers. It sounds like tapping on an empty glass with a metal object. Both scenarios only take place after the unit is thoroughly warmed up, maybe 20 or 30 minutes. I can literally make the sound problem go away with the noisy fan.

The video problem doesn't crop up with my other HDMI sources. Because I had other big HTPC problems, I left it connected to the TV for now. But now that I alleviated the audio problems with a fan. I'm going to put the HTPC back into the Integra. I already reconnected it once before using the fan and the video problem came right back after it warmed up. So it's lately been connected to the TV. I'll report back after reconnecting using the fan.

I've had no such issues with my Onkyo TX-SR606 which has better ventilation.

Before I replace my 9.8 with a TX-NR929 I'll be having a serious conversation with Onkyo about the HDMI boards and getting a break on an extended warranty.

Patrick
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post #18 of 65 Old 08-13-2013, 07:12 PM
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had an onkyo 803 still runs today. Upgraded to an onkyo 808 and the hdmi no sound issue came 2 years later. bought a denon x4000. Time will tell if this one is any better
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post #19 of 65 Old 08-14-2013, 06:19 AM
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I had a 707 that hdmi board failed just out of warranty. I have owned several onkyo avrs in the past, so I got a709 to replace the 707, well, yesterday no video or audio output, just 4 months out of warranty. I would say they have NOT solved their problems!
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post #20 of 65 Old 03-23-2014, 05:40 PM
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So is the consensus that the PR-SC5509 still has HDMI board issues?

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post #21 of 65 Old 03-26-2014, 08:01 AM
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bumpity
Quote:
Originally Posted by BVLDARI View Post

So is the consensus that the PR-SC5509 still has HDMI board issues?

?

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post #22 of 65 Old 03-26-2014, 09:29 AM
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My NR809 (Nov 2011) died last week after 2 years and 4 months of service - no sound. This after a number of months having to unplug unit now and again to restore sound. There is a reason Onkyo is extending warranty repairs for these units (still waiting for my ok but appreciate recognition of the issue) and I do hope the repairs provide me or the future owner with another 2 years of service. I did enjoy it while it was working. My unit is in an open air cabinet placed at the bottom with plenty of space to the next shelf and sides. Maybe I've been lucky, but I've never had a failure with my Yamaha or Denon receivers over the last 25 years,which were replaced only due to advances in audio/video - not failure.
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post #23 of 65 Old 03-26-2014, 10:34 AM
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Quote:
Originally Posted by BVLDARI View Post

So is the consensus that the PR-SC5509 still has HDMI board issues?

Looking at the official Onkyo 09 thread shows just about every 2nd post is about a failure...

www.avsforum.com/t/1322401/onkyo-tx-nr609-tx-nr509-tx-sr309-thread/3780
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post #24 of 65 Old 03-26-2014, 10:40 AM
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I haven't had any problems with my TXNR-1010 and it was an open box purchase, I believe Onkyo fixed the HDMI issue for older models with the latest firmware update.

For $300 you could get a good Sony 7.1 receiver if your afraid Onkyo will let you down. The only reason I switched to Onkyo is because I'm a THX Ultra 2 fan boy lol
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post #25 of 65 Old 03-26-2014, 11:06 AM
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Quote:
Originally Posted by MKSniper View Post

I haven't had any problems with my TXNR-1010 and it was an open box purchase, I believe Onkyo fixed the HDMI issue for older models with the latest firmware update.

I don't think it's possible to fix their HDMI problems with a firmware update as the problems aren't logic related
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post #26 of 65 Old 03-26-2014, 08:50 PM
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Starting to see the 9 series fail. Sending mine in TX-NR5009 bought in October of 2012
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post #27 of 65 Old 03-27-2014, 04:55 AM
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Makes me wonder if I should've gotten a Pioneer instead
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post #28 of 65 Old 03-27-2014, 09:46 AM
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I moved on from Onkyo to a Pioneer last year... I live in Hawaii, shipping costs $200 to repair the 55lb Onkyo to a service center in California. Since this was before Onkyo started extending the warranties, I paid $400 to repair the HDMI board... I had three Onkyos die on me... I repaired one and sent another for servicing.

If it's not a BIG screen, it's not a theater...
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post #29 of 65 Old 03-27-2014, 10:10 AM
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I got my Onkyo at 50% off so once it dies I'll throw it in the trash and get a Pioneer Elite
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post #30 of 65 Old 03-27-2014, 02:45 PM
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Quote:
Originally Posted by DblHelix View Post

Starting to see the 9 series fail. Sending mine in TX-NR5009 bought in October of 2012

What happened to it?........my 3009 is ok so far but does make a click or relay switch noise once in awhile that can be heard at low volume (not switching signals or surround modes or anything at the time when the noise happens).
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