Join Date: Jun 2007
Location: Eastern KY, USA
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I am having a new problem with my DirecTV satellite box, (HR24) and my D2 processor, (v1.33 sw). The following error message appears when attempting to view HBO channels only,
Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program.
This message ONLY appears when I still have the satellite output connected to the D2 input (whether it is turned on or not). The HDMI connection works fine when going directly to the Panasonic HDTV, (TC-P54V10) and bypassing the D2.
I presently have the H24 component output cables directly connected to the TV so the D2 does not need to be turned on to watch TV, but I still get the error message UNTIL I disconnect the HDMI connection to the D2. Is this a problem related to hardware in the D2 or can it be resolved with a future software release?
I called Anthem Tech Support and they first told me to upgrade to v1.33 and it would fix the problem at which time I told the tech it has been that version sw since I bought it. He then advised me to dump the HDMI and go with component cables which I find dissapointing to say the least. I bought the Anthem D2 in the first place for the best sound and audio I could get.
I KNOW DirecTV is not going to write the code to accept the D2 and it doesn't sound like Anthem cares one way or the other. Does anyone have this issue with the D2V?
"There's no such thing as an easy job, not if you do it right."