The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 386 - AVS Forum | Home Theater Discussions And Reviews
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post #11551 of 11557 Unread 01-10-2017, 10:52 AM
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Quote:
Originally Posted by deton8 View Post
Hi all,

My 2313ci recently started doing the old, "no sound to speakers" thing. I hear a click (like you get when the AVR powers on) then nothing. A couple of times there was a pretty awful buzzing instead of speaker output as well, though that is rarer.

For a while power cycling the unit restored functionality, and often I could just plug in headphones to get sound out. But then I had to start doing microprocessor resets for sound to come back, and then headphone input started conking out as well.

I tried the 5-6 microprocessor reset process, but the problem keeps coming back, so I'm guessing it's hardware.

Any idea what the faulty component might be, and how much it might cost to repair?

Thanks!
On older models (ie. 2010), there is an issue where the main zone speakers go silent because the headphone circuit is engaged due to dust build-up on the contacts. As a last test, try inserting/removing the headphone plug a few times in the headphone jack. If still no joy, this could be an issue of amp failure which is likely to cost at least $300 or so to repair. Likely better to put the money into a more current model, especially if planning on purchasing a 4k TV in the near future.
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post #11552 of 11557 Unread 01-11-2017, 05:10 AM
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Quote:
Originally Posted by jdsmoothie View Post
On older models (ie. 2010), there is an issue where the main zone speakers go silent because the headphone circuit is engaged due to dust build-up on the contacts. As a last test, try inserting/removing the headphone plug a few times in the headphone jack. If still no joy, this could be an issue of amp failure which is likely to cost at least $300 or so to repair. Likely better to put the money into a more current model, especially if planning on purchasing a 4k TV in the near future.
Thanks for the reply. I will see if I can clean out the headphone jack with some canned air or something.

If that doesn't do the trick I guess I will start shopping around for when it finally kicks the bucket altogether!
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post #11553 of 11557 Unread 01-16-2017, 11:25 PM
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My AVR-1713 is not outputting any sound out of the front left channel. I already swapped out the two front speakers as well as flipped the cables while using the test tone function and the issue persists.

Any ideas on what could be causing this? Is my only option sending it for repair or are there any DIY alternatives I can try?

Thanks

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post #11554 of 11557 Unread 01-16-2017, 11:47 PM
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Microprocessor reset did the trick. Helps to check the first post of this thread lol.

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post #11555 of 11557 Unread 01-17-2017, 02:20 AM
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Originally Posted by makaveddie81 View Post
Microprocessor reset did the trick. Helps to check the first post of this thread lol.
Great! Thanks for reporting back with the solution.
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post #11556 of 11557 Unread 01-26-2017, 04:30 PM
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Just joined the AVS Forum. I wanted to thank all who have posted information about the "care and feeding" of the Denon AVR-XX13 series receivers. I was having trouble with my AVR-2313CI updating to the new firmware. I began the Google search and stumbled over this website and this thread. I would have never been able to unlock it from the "Update Retry" loop without your help! I was finally able to get my AVR-2313 updated using the USB method.

I did discover one item about the USB update that I did not notice in this thread. The read file that comes with the Denon firmware download file describes how to do an USB firmware update but leaves out one very important step! After loading the firmware folder onto a USB thumb drive, you make certain the AVR is turned off, then insert the thumb drive in the front USB slot. While simultaneously depressing the " Tuner Preset CH-" and "Status" buttons, power on the AVR. The display will show "USBUpdateStart".

The missing step is you must select "Enter" on the AVR original remote control to get the AVR to actually begin the update from the USB drive! Once you press "Enter" on the remote the display will show "UpdateFileCheck". After 30 seconds to 1 minute the display will switch to a time remaining countdown and the power indicator will switch to "red". After the process is complete, the display will show "UpdateComplete". Once complete, the Denon instructions recommend doing a microprocessor reset.

I apologize if this information is somewhere else in this thread--I didn't read all 11555 posts! I just wanted to make certain this info is out there for all to read.
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post #11557 of 11557 Unread Today, 03:02 PM
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2113ci owner, it's doing this thing where sound is horribly distorted, loud, clipped, and crackly, but ONLY when using headphones?? I'm going to try a different HDMI port on the denon to see if that helps but has anyone else heard of this problem?

[edit] Headphones work just fine on everything else, PC > green audio out > headphones work fine too, and PC > HDMI > Denon > Speakers work perfectly.
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