I'm at my wits end, hoping someone can help me out. I have a 2113CI and it's worked great for the most part, but I always had an issue with Netflix's DD+ sounding weird. I just assumed it was Netflix but finally researched it and found it might be the firmware on the receiver. Problem is, I can't get it to connect to my network. I've done everything I can to troubleshoot, change network cables, routers, etc. Finally just did a network reset, and after getting through the Audyssey setup again...I still can't connect to the network. Also, when I go to the firmware menu, the option to update is greyed out, and when I go to the version menu it doesn't show anything (can't select the version option). Anyone have any ideas other than taking it to a repair shop? Really, really appreciate any tips or help on this. Thank you!