I should have come back long ago to update this... And, after reading this, I can't believe I lived with it for so long, but it only happened about once every 2 weeks or so and I put a switch inline with the power cord to make it easy to "reset." But, to update this, the firmware update released in December of '16 resolved the issue. (And, I recently bought an X4300H so the 3313CI is now relegated to non-4K basement duty.)
Originally Posted by gdoan
Help...AVR-3313CI won't turn on - sometimes.
Ok, I've read the FAQs, I searched this and other forums. I'm hoping one of you can provide that secret answer... A guy can hope, right?
I've owned the 3313 since new (~11/2012). I take care of it. Cooling fans, lots of reading manuals, FAQs, etc. It's been pretty decent until recently. About a week and a half ago, I went to power on the unit (Harmony activity). Everything powered on but the 3313. Red power light is lit solid. Tried original remote - nothing. Pressed the power button - nothing. To the forums Batman... Quick perusal and I try the soft reset (unplugged for ~10 mins.) Plug it back in and it powers up and all seems right with the world. Not so.
The next day, same thing, won't power on. Soft reset revives it, again. Already getting old... But, since I had been having one mild, nagging issue (when accessing the web interface through the browser, the second screen, after selecting the 'main zone power' option wouldn't render all the way. Pressing F5 would 'fix' it) I thought, let's do the microprocessor reset and see if it solves it all. Do the reset and set everything back up and . . . drum roll . . . next day same thing. I read more here and elsewhere. I read the many implores to do microprocessor resets 5 times. I do that; set things back up (network connection seems spotty, but I don't use that much) and, next day - same thing.
I read more. I do supposedly undocumented network interface and microprocessor reset 5 times. I think you know what's coming the next day... I break down and call Denon. We go over symptoms and all I've done. Guy tells me that the solid red light in Standby indicates an overload or some sort of error condition. This doesn't sound right. It looks the same when it does turn on. Then he says there's an'extended soft reset' I should try. That involves disconnecting EVERYTHING and unplugging for 10 mins. This way, he says, no power leaks in via connected devices. (So, he says, that means unplugging my speakers, too . . .) So, 95% of my rig is connected to a UPS. I power it down and unplug or disconnect the couple of other things. I let it sit for ~30 mins. Connect it all back up, power it back up, all works. Next day . . . Really getting old now.
I call Denon back. This guy tells me the first guy was an idiot.; that if I've done a microprocessor reset and it's still happening, it's repair time. This is where I learn (I gloss over those parts when reading posts here) that Denon's idea of warranty repair sucks and that there are apparently only about 4 repairs centers in the Milky Way. Now, I exaggerate - a little, Closest repair place is 40 miles away and I live in the center of the Capitalistic world! (DC area). I'm fine with taking it in and I *think* I can survive without it for a while. (I have my AVR-2807 still...) I just want to know that there's nothing left to try. I can detail what's connected, if someone things it's needed. Nothing special. 5.1 set up. 5 HDMI devices - 73" Mitsubishi DLP (still works great!), Verizon FiOS VMS1000, LG Blu-ray for those nostalgic days, Apple TV, and a Roku 2 XS. 5 of the 5.1 are pre-outs to an Outlaw amp and the sub is a Sony 100W job.
But, before I yank it all apart and slug it over there, is there anything else anyone can suggest? Nothing has changed in the last month. I haven't added or removed anything in over a month.
Thanks for reading and any help!