Originally Posted by tedcousens
Help. I bought a new pair of speakers. Expensive. Now I am using the media server much more because I have digitized my entire music collection (no haters please). Anyways, I have a WIRED network connection!
And the 7701 keeps crashing and freezing up. I have taken advice in the past and unplugged the unit for 5 minutes and it restores but I often get messages saying 'server disconnected' or -empty- what is the deal here? Is anyone else having these issues? Do I have to dig up my boxed of CDs to listen to music? The only player I have in my blu-ray! I recall the ability to perform a soft reset but 1) forget how and 2) not sure it would help. I am on the latest firmware. Would I be better off going wireless? Will the 7701 run at AC bandwidth or just N? Thanks to all, I always get good advice here.
Make sure your 7701's firmware is up to date.
A "soft reset" is to unplug the pre/pro from the wall power for about 10 minutes. 5 usually is enough, though.
Reset the 7701, your file server, your network router and your network switch (if you have one).
How to do a "network reset" is described in post 366 above
. It'll wipe out your Audyssey settings.
Wireless is less reliable than wired.
Make sure your 7701 is kept as cool as possible. If it's in an enclosure, a fan is required.
One possibility is that the network/hdmi card in your 7701 is starting to fail. This sometimes is due to overheating, although overheating also can cause temporary glitches which go away when the unit is kept cooler.
Another possibility is an incompatibility with the settings in your router. Make sure the router's firmware is up to date. Disable uPNP.
Consider upgrading the router hardware.
I remember jdsmoothie having posted a list of routers and wifi access points with the best record of working with D+M equipment, but I can't find it right now for some reason.